Retail Travel Advisor, TUI

Retail Travel Advisor

TUI

Location:
United Kingdom, Staines

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

12.58 GBP / Hour

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Job Description:

Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Staines store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks, and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

Job Responsibility:

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
Embrace change and rise to the challenges of a customer-engaged role both face-to-face and virtually
Confidently investigate and resolve any customer questions or complaints
Receive training on a variety of systems to enhance your knowledge while bringing memorable holidays to life for our customers.

Requirements:

Excellent customer service skills with a genuine passion to go above and beyond
A strong dedication to achieve goals and sales targets
Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
Ability to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and communicates effectively
Able to work a varied shift pattern each week in-line with shop opening and closing times.

What we offer:

Be rewarded for exceeding your targets with our commission scheme
Fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Health and Wellbeing support across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance.

Additional Information:

Job Posted:
May 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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