Retail Travel Advisor, TUI

TUI

Location:
United Kingdom, Sutton

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

12.58 GBP / Hour

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Job Description:

Join the TUI Retail Team as a Travel Advisor in Sutton to recommend and sell holidays, cruises, UK breaks, and additional products while becoming a destination expert. Provide exceptional customer service and create unforgettable holiday experiences.

Job Responsibility:

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Achieve and exceed sales objectives (referred to as ‘smashing your targets’)
Embrace change and rise to the challenges of a customer-engaged role both face to face and virtually
Actively investigate and resolve customer questions or complaints confidently
Receive training on various systems to enhance knowledge while bringing holidays to life for customers.

Requirements:

Excellent customer service skills with a genuine passion to go above and beyond
A strong dedication to achieve goals and sales targets
Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
Ability to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and communicates effectively
Able to work a varied shift pattern each week in-line with shop opening and closing times.

What we offer:

Be rewarded for exceeding your targets with our commission scheme
Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Benefit from health and wellbeing support across key areas – Financial, Health, Social, Community and Career
Investment in development and career progression
Pension scheme and life assurance.

Additional Information:

Job Posted:
August 21, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Retail Travel Advisor

TUI

Location:United Kingdom, Sutton

Category:Hospitality and Tourism

Contract Type:Not provided