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Maintain and grow the sales portfolio for an allocated region retail business through proactive and professional account management and the delivery of integrated offers to targeted customer accounts. Work with internal and external business partners to ensure coordinated delivery of agreed objectives and value delivery for both the customer and Puma Energy.
Job Responsibility:
Improve Fuels volume, profitability and performance of the business unit by recruiting customers and signing important alliances with key customers in all segments
Work closely with the Retail Manager and Commercial Manager to prospect customers in the allocated region and support the lead generation process through an opportunity pipeline management approach of customer acquisition
Manage the region’s sales portfolio to deliver fuel, lubricants & bitumen volume, margin, cost and EBITDA targets
In liaison with the Retail Manger, provide quotations to new and existing customers as required plus manage and negotiate new and existing contracts to ensure contractual compliance
Lead the development, analysis and implementation / improvement of current Retail & BtoB oriented processes and company’s activities
CODO/DODO Network Planning - Lead the new business opportunities evaluation process
Ensure personal compliance with Puma Energy’s HSE procedures and with all relevant legal and statutory requirements
Conduct quarterly retail station compliance audits
Regimented scheduling of customer visits (Retail & BtoB) and interaction with the aim to meet or surpass the minimum quota of customer interaction per month
Regimented approach to meeting reporting weekly or month deadlines and targets
Build and maintain strong relationships by displaying professional values through key account management
Oversee maintenance requirements in accordance to OPEX budget
Oversee new build / site acquisition Projects in accordance with OPEX/CAPEX budgets
Order monitoring
Lead monthly Toolbox meetings with Retailers
Reporting & closing out on SPHERA (HSSE)
Reporting and close out WEB Portal/ TAG (Maintenance)
Retail Volume Tracking and monthly performance review with Retailers
CRM Checklists
Wetstock Reports
Project Sparkle (linked to Maintenance and CRM)
Monthly CRM Review
Monthly Retailer Financial Performance Report
Requirements:
Successful completion of Tertiary Qualification in business related field (Business or Economics is desirable)
Minimum 3 years of experience in similar position in Oil Industry or other fast – paced industry
Well-developed desktop skills in Microsoft Office Suite applications
Ability to work autonomously with a high level of organizational and time management skills
Commercial experience within the fuels, lubricants and associated industries is advantageous
Fluent in English (both Verbal & Written)
Microsoft Office Suite applications
Presentation tools and programs
Minimum Class 3 Drivers license
Highly organized
Strong attention to details
Sales and customer oriented
Assertive and Influential Leadership style
Exceptional written and verbal communication skills
Ability to build relationships at all levels
Ability to work in a fast-paced environment and under pressure
Excellent negotiation and analytical skills
Highly motivated
Strong work ethics with a high level of personal integrity
Able to work on multiple projects concurrently
Excellent marketing skills
Excellent conflict resolution and problem-solving skills