Retail Supervisor

• Play an integral role within our retail store team, working collaboratively as part of the management team to achieve sales, an outstanding end to end customer experience and operational excellence
• Lead and inspire the team to be their best, supporting with team training and always role modelling a customer first mindset
• Take shared responsibility for opening/ closing the store, ensuring that all operational processes have been followed
• Assist with visual merchandising to ensure the showroom always looks its best, applying commercial knowledge and insights to make positive changes and maintain IOLLA's high standards
• Support with all aspects of Store Operations
• rota planning, stock management and Health & Safety
• Contribute towards building an IOLLA Community within Edinburgh
• support showroom events and happenings, and help spread the word that there really is 'a better way to buy eyewear!'

• At least 1 year of experience in a retail supervisory role
• Thrive in a fast paced, customer-focused environment
• Passion for style and keeping up to date on key seasonal trends
• Enjoy delivering an outstanding customer experience and build rapport naturally
• Can drive performance and results
• Thrive working in a team and can work independently, too

Optical retail experience

• Enhanced annual leave with service
• Annual leave purchase scheme
• Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts
• Complimentary eyewear
• Generous friends and family discount
• To work for a brand who are proud to be a Real Living Wage employer