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Retail Store Manager

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Puma Group

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Location:
United States of America , Kansas City

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Category:
Sales

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Contract Type:
Not provided

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Salary:

64480.00 - 80000.00 USD / Year
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Job Responsibility:

  • Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
  • Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service as well as high standards of customer service
  • Responsible for recruitment, training, development and succession of high performing, results driven employees
  • Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
  • Responsible for training and timely completion of all training programs of all employees
  • Prepare and administer timely and accurate performance recognition, coaching conversations as well as the annual Talent Management process
  • Responsible for Loss Prevention education and awareness programs
  • Responsible for the execution and processing of incoming and outgoing merchandise
  • achieve or exceed inventory and shrink goals, as well as, physical inventory counts
  • Responsible for executing and managing marketing initiatives and events
  • Responsible for maintaining POS access rights
  • Responsible for maintaining Visual Guidelines and store presentation standards
  • Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
  • Responsible for maintaining a safe, healthy and compliant working and shopping environment
  • reporting any maintenance needs timely
  • Attend off-site training and position related meetings as required
  • travel may be required
  • Participate in new store openings/closings, travel may be required
  • Required to work non-traditional hours
  • weekends, evenings, holidays

Requirements:

  • 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
  • Proven ability to exceed sales goals, reason through complex issues, and present information to large groups
  • Demonstrated ability to build and develop strong teams
  • Demonstrates effective communication
  • Computer skills, basic know-how about MS Office programs
  • The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.
What we offer:
  • Bonus
  • Benefits

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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