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Retail store associate

heyrowan.com Logo

Rowan

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Location:
United States , Riverton

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Category:
Sales

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Contract Type:
Not provided

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Salary:

15.00 - 19.00 USD / Hour
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Job Description:

We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Mountain View Village studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.

Job Responsibility:

  • Warmly greet and welcome customers
  • Check customers in or help them book an appointment
  • Help customers choose and style their piercing and non-piercing jewelry
  • Answer customer questions about piercing procedures, aftercare, and product details
  • Promote and upsell Rowan’s products
  • Maintain up-to-date product knowledge
  • Meet or exceed individual sales targets
  • Keep the studio clean, organized, and stocked
  • Follow all health and safety regulations
  • Assist with receiving, restocking, pricing, displaying, cleaning, and maintaining inventory
  • Work closely with Studio Managers, Assistant Managers, and Studio Nurse Piercers
  • Participate in team meetings and training sessions
  • Process transactions accurately
  • Assist with inventory management
  • Maintain accurate customer records

Requirements:

  • Retail or service industry experience is a plus
  • Must be able to work weekends, nights and holidays
  • An independent thinker with a can do attitude
  • Love jewelry and helping customers choose earrings
  • Pride on delivering exceptional customer service
  • Thrive in a busy environment
  • Enjoy spending time with people
  • Nice, friendly, outgoing, and easy to get along with
  • Like being part of a team
  • Flexible and willing to lend a helping hand
  • Strong communication skills
  • Strong basic math skills
  • Ability to lift up to 25 pounds
  • Ability to stand for a full 8-hour shift
What we offer:
  • 401k and Roth IRA Plans
  • Generous employee discounts on products and services
  • Employee Assistance Program (EAP) Resources
  • Team Member Referral Bonus plan for Studio positions

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Parttime
Work Type:
On-site work
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