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We are currently looking for a Retail Store Supervisor to join our B2C team as part of our M Energy Customer Solutions Division at the Protergia store in Chalandri. This internal opportunity is ideal for those looking to expand their impact and grow within the company while continuing to contribute to our shared success. By joining this role, you’ll play a key part in driving the success of our Protergia store in Chalandri. You will oversee daily store operations, guide and train the sales team, and ensure targets are met. Your leadership will contribute to customer satisfaction, improve store performance, acquire new customers, and manage sales KPIs and cash effectively.
Job Responsibility:
Organizing all functions of the store and assigning responsibilities to the sales team
Monitoring, guiding, and training the team members with the aim of maximizing performance and keep up with the sales targets of the store
Handling customer complaints and maintaining the store's reputation
Implementing and monitoring promotional activities in collaboration with the Marketing department
Keeping track of market trends and competition to identify needs for store improvement
Acquiring new customers and partners
Monitoring sales KPIs of the store and creating relevant reports, where needed
Cash management
Requirements:
Bachelor’s degree
2 years experience in Sales environment
Knowledge of the Energy Market would be considered as an asset
Technology oriented
Excellent communication and negotiation skills
Very good verbal and oral knowledge and use of the English language