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The Retail Sales Representative role is responsible for maximizing revenue and ensuring customer satisfaction throughout retail locations from the Parkersburg, W VA region up to Columbus, OH, and over to SW, PA (Pittsburg area). Key responsibilities include training, coaching, and driving sales revenue across Millwork, In-Home, and Pro sales departments. The Retail Sales Representative will manage account relationships and provide support for the full Fiberon/Therma-Tru/Fypon product line.
Job Responsibility:
Grow top-line sales within assigned territory across several product lines
Develop a strategic approach to calling on accounts, with a focus on identifying impactful growth opportunities
Develop and execute effective sales training programs with a focus on brand differentiators and premium sales growth
Take ownership of the territory assigned by building relationships with the key store sales associates and Management
Ensure all new and remerchandised stores are set on schedule with appropriate displays, signage, and pricing
Drive Pro Business by developing relationships with Retail Pro Associates, partnering with distributor sales teams to call on focus stores and implement focused sales programs, building brand awareness, and participating in retail “Pro-Events”
Drive R&R revenue by developing and supporting Retail In-Home Sales Consultants
Manage a travel and expense budget as appropriate while effectively meeting territory sales goals
Build and nurture positive relationships with distributor partners to facilitate achievement of team goals
Work cross-functionally to develop and implement sales messaging, new product recommendations, and POP changes
Work with Customer Service to facilitate completion of claim inspections and recommend corrective action/resolution
Recommend changes to ensure proper in-aisle stock assortment to maximize sales
Ensure merchandising standards are being met on each visit
Other duties as assigned by leader
Requirements:
Bachelor’s degree in business, sales, or a related field preferred (not required)
Sales experience preferred
Background in millwork or decking is a plus
Ability to travel overnight 25%–40%
Field‑based role requiring regular daily local travel
Understanding of the sales process and sales cycle
Strong client and customer relationship skills
Experience in building materials preferred
Familiarity with quality processes
Nice to have:
Associate’s degree in Sales or Marketing
Understanding of the sales process and sales cycle
Strong client and customer relationship skills
Experience in building materials preferred
Familiarity with quality processes
What we offer:
Annual bonus plan based on company and individual performance, or a role-based sales incentive plan
Robust health plans
Market-leading 401(k) program with a company contribution