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Retail Sales Associate position at IKEA involves optimizing sales through customer service, building customer relationships, and responding to customer needs while maximizing profitability. The job includes acting as an expert on products, steering customers toward top-selling items, adjusting sales spaces, and supporting promotional activities.
Job Responsibility:
Optimizing the shopping experience through knowledgeable and attentive customer service to continually increase sales
Creating relationships with customers to provide support in-store and remotely
Acting as an expert and consultant on a broad range of products and services to inspire and inform customers
Listening to, identifying, anticipating, and responding to customer needs
Maximizing sales, while maintaining profitability, by actively steering customers towards top-selling and prioritized products
Analyzing and adjusting sales space capacities based on sales location to secure high stock availability
Supporting the implementation and upkeep of planned and promotional activities in, or involving, your product range
Requirements:
2 years of experience in retail sales, preferably in the home furnishing sector
Familiarity with basic design principals and modular furniture planning
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