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Manage all aspects of a retail store engaged in selling specific and general lines of merchandise related to Outdoor, Work, and Western footwear and apparel.
Job Responsibility:
Develop and execute strategies to maximize sales through customer service, product knowledge, product presentation and promotion
Lead in the planning, merchandising, implementation and follow up of store operational tasks, sales events and community networking activities
Collaborate with brand Vice Presidents and marketing teams on sales promotion activities, merchandise displays and advertising copy
Develop and manage the store’s budget to control expenses and maximize profitability
Order merchandise and prepare requisitions to replenish merchandise on hand
Develop and maintain store standards to maximize customer experience and associate development
Develop, implement and train associates on Loss Prevention methods
Provide sales and product training to associates to ensure their subject matter expertise and a positive customer experience
Drive continuous improvements through open communication, coaching, counseling and feedback to maintain a knowledge of associates’ strengths and opportunities and to facilitate exceptional team output and superior customer service
Maintain staff by collaborating with Human Resources to recruit, select, orientate and train associates
Develop associate’s professional and personal growth through cross-training, mentoring and discipline
Maintain Company Values
conduct monthly meetings with staff to discuss stores progress, plans for future events
and facilitate open discussions to address associates’ needs and requests
Approve all department training activities which includes the identification and analysis of training needs and the design and implementation of programs to address deficiencies and succession planning
Supervise associates engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, and perform work of subordinates, as needed
Ensure that associates are assigned appropriate duties, break periods, work schedule and vacation to provide a quality experience to customers
Address customer concerns or inquiries
Requirements:
Bachelor's degree (B. A.) from four-year College or university
or five (5) to six (6) years related retail management experience
or equivalent combination of education and experience
Three (3) to five (5) years of retail store management experience
Preferred knowledge of archery and firearms
Eligible to sell firearms under Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)
Proven ability to manage, develop and motivate a team
Previous sales volume responsibility of $3.5 Million or more
Strong interpersonal, communication and follow through skills
Demonstrated ability to give regular and clear feedback to individuals and teams, as well as to provide and receive constructive criticism
Experience in employee/team development and recognition
Demonstrated passion for integrity, responsibility and humility
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations