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Join the Retail Team at TUI as an Apprentice Travel Advisor in our Eastbourne store. Gain insight into the travel industry and work toward a Level 3 Travel Consultant Apprenticeship. Recommend and sell holidays, cruises, UK breaks, and additional products. Includes a two-year Apprenticeship Scheme with training, practical assignments, and support to achieve your qualification.
Job Responsibility:
Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it ‘Smashing your Targets’
You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually
If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint
You’ll receive support and training on various systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
You’ll be given time within your working week to complete practical and written assignments via your online learning platform and, with the support of your manager and a dedicated learning coach, you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.
Requirements:
Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times.
What we offer:
Starting salary of £8.05 per hour which increases after the first year
Be rewarded for exceeding your targets with a commission scheme
Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off
Benefit from our Health and Wellbeing programs across key areas – Financial, Health, Social, Community, and Career
Investment in your development and career progression
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