This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
You will assist the Food and Beverage Manager in the day-to-day operation of the restaurant and bar and be responsible for delivering a high level of service to all our guests. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the restaurant and bar areas you will help maximise revenue through first class service and establishing rapport with the guests. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
Job Responsibility:
Manage the team to ensure customer service standards are met and customer enquiries are dealt with
Be able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service
Deliver outstanding customer care
Be responsible for the opening and closing of the Restaurant and Bar
Take responsibility for stock taking
Assist with recruiting and training employees
Deliver the highest standards in service and presentation
Assist with payroll, employee scheduling and administration
Requirements:
Can deliver excellent standards
Uses initiative
Ideally has evidence of supervisory training
Holds a genuine desire to provide a Warmer Welcome to our guests
Has a customer service attitude
Has the ability to multi-task and provides excellent attention to detail
Has previous experience in a food or beverage role
What we offer:
29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
£200 referral bonus when your friends or family join the team
Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family