Resort Accounts Administration

• Sales Database set up and maintenance throughout the season
• Support the Senior Resort Accounts Controller with the delivery of training and implementation of finance related business processes to other departments
• Manage accounting data and card payments from a group of resorts, working closely with the resort teams and assisting with any card payment issues
• Liaise with resort staff to confirm weekly customer bookings, work through variances
• Assist the accounts processing team with reconciling invoices for payment
• Maintain excellent supplier relationships and respond to their queries quickly and efficiently
• Coordinate with other departments to ensure smooth delivery of Ski Essentials to guests through handling phone inquiries, emails, and correspondence, ensuring prompt and accurate responses

• Passion for the mountains with experience or an interest in skiing, snowboarding and winter outdoor life
• Genuinely enjoy spreading positivity, great team player, true people person with the ability to quickly build trust with both colleagues and suppliers
• Digital know-how, willing to learn the demands of the job, the technology needed to do it and all about our incredible Crystal Ski products & services
• Manage time effectively whilst attention to detail is high and always produce work to an excellent standard
• Self-motivated and able to work on your own and as part of a team
• Excellent analytical and problem-solving skills and can adjust quickly to changing priorities and manage multiple tasks simultaneously
• Strong communication skills and comfortable explaining detailed processes to others
• Detail orientated and demonstrate a high level of accuracy and thoroughness in all tasks
• Highly numeric and prior related experience in the industry and/or finance and accounting is preferred but not required
• Fluent in verbal and written English
• with additional European languages an advantage

Additional European languages

• Private Health Insurance with Allianz included
• Accommodation and bills included
• Work permits, background and/or medical checks arranged and included
• Return flights (within Europe) and company IT equipment
• Comprehensive onsite start of season training with accommodation and pay included
• Access to the TUI Learning Hub to help you level-up and grow your career