Resolution Field Agent Job at 360 Resourcing Solutions (Birmingham)

New

Resolution Field Agent

As a Resolution Field Agent, you will carry out field visits to both residential...

Location

United Kingdom , Falkirk

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full UK driving licence
Access to own vehicle with business insurance
ULEZ-compliant vehicle (required when working within London ULEZ zones)
Clean DBS check
Healthy credit history
CCJs considered in adverse circumstances where repayment arrangements are in place
Strong organisational, negotiation, and case-management skills
Ability to communicate professionally and effectively with customers and clients
Ability to work independently while following company policies, procedures, and objectives
Ability to identify and manage disputes in line with company procedures

Job Responsibility

Carry out field visits to both residential and commercial properties on behalf of clients
Discussing and resolving utility accounts
Reconnecting customers with clients and their services
Introducing customers to support services for financial difficulties and facilitating reconnection where appropriate
Collecting accurate utility meter readings

What we offer

Flexible working – minimum 2 Weekdays per week, 8 hours per day
Flexible start times
Monday to Friday or Saturdays (subject to client business hours)
Guaranteed daily rate
Full training and continuous support
Opportunities to progress and explore different roles within the business
UK-wide opportunities (work allocated within pre-agreed postcode areas)

New

Resolution Field Agent

As a Resolution Field Agent, you will carry out field visits to both residential...

Location

United Kingdom , Wakefield

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full UK driving licence
Access to own vehicle with business insurance
ULEZ-compliant vehicle (required when working within London ULEZ zones)
Clean DBS check
Healthy credit history
CCJs considered in adverse circumstances where repayment arrangements are in place
Strong organisational, negotiation, and case-management skills
Ability to communicate professionally and effectively with customers and clients
Ability to work independently while following company policies, procedures, and objectives
Ability to identify and manage disputes in line with company procedures

Job Responsibility

Carry out field visits to both residential and commercial properties on behalf of clients
Discussing and resolving utility accounts
Reconnecting customers with clients and their services
Introducing customers to support services for financial difficulties and facilitating reconnection where appropriate
Collecting accurate utility meter readings

What we offer

Flexible working – minimum 2 Weekdays per week, 8 hours per day
Flexible start times
Monday to Friday or Saturdays (subject to client business hours)
Guaranteed daily rate
Full training and continuous support
Opportunities to progress and explore different roles within the business
UK-wide opportunities (work allocated within pre-agreed postcode areas)

New

Resolution Field Agent

As a Resolution Field Agent, you will carry out field visits to both residential...

Location

United Kingdom , Lincoln

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full UK driving licence
Access to own vehicle with business insurance
ULEZ-compliant vehicle (required when working within London ULEZ zones)
Clean DBS check
Healthy credit history
CCJs considered in adverse circumstances where repayment arrangements are in place
Strong organisational, negotiation, and case-management skills
Ability to communicate professionally and effectively with customers and clients
Ability to work independently while following company policies, procedures, and objectives
Ability to identify and manage disputes in line with company procedures

Job Responsibility

Carry out field visits to both residential and commercial properties on behalf of our clients
Discussing and resolving utility accounts
Reconnecting customers with our clients and their services
Introducing customers to support services for financial difficulties and facilitating reconnection where appropriate
Collecting accurate utility meter readings

What we offer

Flexible working
Flexible start times
Monday to Friday or Saturdays (subject to client business hours)
Guaranteed daily rate
Full training and continuous support
Opportunities to progress and explore different roles within the business
UK-wide opportunities (work allocated within pre-agreed postcode areas)

Parttime

New

Resolution Field Agent

As a Resolution Field Agent, you will carry out field visits to both residential...

Location

United Kingdom , Leicester

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full UK driving licence
Access to own vehicle with business insurance
ULEZ-compliant vehicle (required when working within London ULEZ zones)
Clean DBS check
Healthy credit history
CCJs considered in adverse circumstances where repayment arrangements are in place
Strong organisational, negotiation, and case-management skills
Ability to communicate professionally and effectively with customers and clients
Ability to work independently while following company policies, procedures, and objectives
Ability to identify and manage disputes in line with company procedures

Job Responsibility

Carry out field visits to both residential and commercial properties on behalf of our clients
Discussing and resolving utility accounts
Reconnecting customers with our clients and their services
Introducing customers to support services for financial difficulties and facilitating reconnection where appropriate
Collecting accurate utility meter readings

What we offer

Flexible working – minimum 2 Weekdays per week, 8 hours per day
Flexible start times
Monday to Friday or Saturdays (subject to client business hours)
Guaranteed daily rate
Full training and continuous support
Opportunities to progress and explore different roles within the business
UK-wide opportunities (work allocated within pre-agreed postcode areas)

New

Resolution Field Agent

As a Resolution Field Agent, you will carry out field visits to both residential...

Location

United Kingdom , Stevenage

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full UK driving licence
Access to own vehicle with business insurance
ULEZ-compliant vehicle (required when working within London ULEZ zones)
Clean DBS check
Healthy credit history
CCJs considered in adverse circumstances where repayment arrangements are in place
Strong organisational, negotiation, and case-management skills
Ability to communicate professionally and effectively with customers and clients
Ability to work independently while following company policies, procedures, and objectives
Ability to identify and manage disputes in line with company procedures

Job Responsibility

Carry out field visits to both residential and commercial properties on behalf of our clients
Discussing and resolving utility accounts
Reconnecting customers with our clients and their services
Introducing customers to support services for financial difficulties and facilitating reconnection where appropriate
Collecting accurate utility meter readings

What we offer

Flexible working – minimum 2 Weekdays per week, 8 hours per day
Flexible start times
Monday to Friday or Saturdays (subject to client business hours)
Guaranteed daily rate
Full training and continuous support
Opportunities to progress and explore different roles within the business
UK-wide opportunities (work allocated within pre-agreed postcode areas)

New

Resolution Field Agent

As a Resolution Field Agent, you will carry out field visits to both residential...

Location

United Kingdom , Coventry

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full UK driving licence
Access to own vehicle with business insurance
Be able to cover postcodes CV31-CV37
ULEZ-compliant vehicle (required when working within London ULEZ zones)
Clean DBS check
Healthy credit history
CCJs considered in adverse circumstances where repayment arrangements are in place
Strong organisational, negotiation, and case-management skills
Ability to communicate professionally and effectively with customers and clients
Ability to work independently while following company policies, procedures, and objectives

Job Responsibility

Carry out field visits to both residential and commercial properties on behalf of our clients
Discussing and resolving utility accounts
Reconnecting customers with our clients and their services
Introducing customers to support services for financial difficulties and facilitating reconnection where appropriate
Collecting accurate utility meter readings

What we offer

Flexible working – minimum 2 Weekdays per week, 8 hours per day
Flexible start times
Monday to Friday or Saturdays (subject to client business hours)
Guaranteed daily rate
Full training and continuous support
Opportunities to progress and explore different roles within the business
UK-wide opportunities (work allocated within pre-agreed postcode areas)

New

Resolution Field Agent

As a Resolution Field Agent, you will carry out field visits to both residential...

Location

United Kingdom , Glasgow

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full UK driving licence
Access to own vehicle with business insurance
ULEZ-compliant vehicle (required when working within London ULEZ zones)
Clean DBS check
Healthy credit history
CCJs considered in adverse circumstances where repayment arrangements are in place
Strong organisational, negotiation, and case-management skills
Ability to communicate professionally and effectively with customers and clients
Ability to work independently while following company policies, procedures, and objectives
Ability to identify and manage disputes in line with company procedures

Job Responsibility

Carry out field visits to both residential and commercial properties on behalf of clients
Cover a variety of workstreams focused on resolving customer accounts, reconnecting services, and providing support to those experiencing financial difficulty
Commercial & Residential Utilities – Discussing and resolving utility accounts
Communication & Reconnection – Reconnecting customers with our clients and their services
Welfare Utility Visits – Introducing customers to support services for financial difficulties and facilitating reconnection where appropriate
Utility Meter Reads – Collecting accurate utility meter readings

What we offer

Flexible working – minimum 2 Weekdays per week, 8 hours per day
Flexible start times
Monday to Friday or Saturdays (subject to client business hours)
Guaranteed daily rate
Full training and continuous support
Opportunities to progress and explore different roles within the business
UK-wide opportunities (work allocated within pre-agreed postcode areas)

New

Resolution Field Agent

As a Resolution Field Agent, you will carry out field visits to both residential...

Location

United Kingdom , Stockport

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full UK driving licence
Access to own vehicle with business insurance
ULEZ-compliant vehicle (required when working within London ULEZ zones)
Clean DBS check
Healthy credit history
CCJs considered in adverse circumstances where repayment arrangements are in place
Strong organisational, negotiation, and case-management skills
Ability to communicate professionally and effectively with customers and clients
Ability to work independently while following company policies, procedures, and objectives
Ability to identify and manage disputes in line with company procedures

Job Responsibility

Carry out field visits to both residential and commercial properties on behalf of our clients
Cover a variety of workstreams focused on resolving customer accounts, reconnecting services, and providing support to those experiencing financial difficulty
Commercial & Residential Utilities – Discussing and resolving utility accounts
Communication & Reconnection – Reconnecting customers with our clients and their services
Welfare Utility Visits – Introducing customers to support services for financial difficulties and facilitating reconnection where appropriate
Utility Meter Reads – Collecting accurate utility meter readings

What we offer

Flexible working – minimum 2 Weekdays per week, 8 hours per day
Flexible start times
Monday to Friday or Saturdays (subject to client business hours)
Guaranteed daily rate
Full training and continuous support
Opportunities to progress and explore different roles within the business
UK-wide opportunities (work allocated within pre-agreed postcode areas)

Resolution Field Agent

360 Resourcing Solutions

Location:
United Kingdom , Birmingham

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

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360 Resourcing Solutions

Location:United Kingdom , Birmingham

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 13, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United Kingdom , Birmingham

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
February 13, 2026