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The Resilience Expert GIM at Allianz Services is responsible for supporting the Operational Resilience Manager in implementing the Global Incident Management process globally, as well as IT and non-IT incident management processes. This role includes offering consultancy and operational services, ensuring compliance, coordinating threat assessments, and preparing relevant documentation while contributing to a flexible and inclusive work environment.
Job Responsibility:
Support the Operational Resilience Manager with Global Incident Management process implementation
offer a unique mix of consultancy and operational services for Global Incident Management offered to clients globally
ensure internal regulatory compliance on incident management process implementation and execution
deliver annual training
ensure proper coordination and communication between converging P&R domains
analyze and consolidate implementation progress in Allianz Services hubs for Global Incident Management
support incident monitorization
identification
classification
and coordination
coordinate quarterly the Operational Threat Assessment for all Allianz Services locations
compile data on a global level and report results
prepare
revise
and maintain relevant documentation for Global Incident Management process
support development of risk awareness campaigns.
Requirements:
University degree
proven experience in incident management
crisis response
or a similar role
familiarity with DORA regulations and requirements would be a plus
strong understanding of incident response protocols
ideally holder of recognized qualification and certification in Protection & Resilience
ability to analyze data
extrapolate relevant information
identify problem root causes
and think creatively for solutions
entrepreneurial with strong collaboration skills
strong customer service orientation
ability to deliver high-quality results and takes ownership of initiatives
technical understanding of IT tools
proficiency with MS Office – especially MS Word, Excel, PowerPoint
fluent English is necessary
knowledge of German or other languages is a plus.
Nice to have:
Knowledge of German or other languages
familiarity with DORA regulations and requirements.
What we offer:
Fixed salary compensation along with fixed benefits
flexible benefits that can be individually customized
additional vacation days
rewards and recognition programs (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
complete training curricula available (tailored courses): International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.), Comprehensive Leadership Programs, LinkedIn Learning, German Language Courses for any level
all you can read with Bookster
share purchase plan
allowances for special events (Birth Allowance, Losing a Family Member)
flexible working environment (work from home, hybrid)
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