Resident Network Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
United States, All, Texas

Category:
IT - Administration

Contract Type:
Not provided

Salary:

101900.00 - 234500.00 USD / Year

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Job Description:

The Resident Engineer will be required to develop and maintain an expertise on the products deployed within the customer’s network and provide mentoring on Juniper solutions. The candidate will need to demonstrate a proven track of experience in the Resident Engineering environment. This is a senior role, and the candidate must be able to work on its own, under live network environment pressure.

Job Responsibility:

Design Validation and Verification testing
Interoperability testing, multi-vendor
Acceptance testing of new software releases
Adaptation of test cases for automated testing
Consulting services for new features and technologies
Implementation support
Knowledge Transfer to customer staff
Troubleshooting/fault finding and supporting operations
Operational assistance (customer NOC)
Software Versioning Review
Analyzing network configurations
Assisting with network inventory tracking and management
Testing Juniper Networks product features and functionality
Providing regular updates on work in progress and current issues
Developing network and equipment operating procedures
Assisting in the ongoing definition of Key Performance Indicators (KPIs) for the network and services
Opening and helping drive Juniper TAC cases through to problem resolution
Producing written summary reports of the status of equipment and network problems, plus pertinent technical documentation, as requested by the customer
Holding technology workshops with the customer to discuss equipment and network problems and provide the reasons for problems encountered and the workarounds and/or solutions that are being tried
Training the customer’s implementation and support personnel to configure and operate Juniper Networks products and best practices
Assisting the customer to develop Network Operating and Equipment Operating Procedures
Serving as a central point of contact between the customer, Account Team, Juniper Technical Assistance Centre (JTAC), Engineering, Product Line Management (PLM) and Customer Services
Being part of the customer’s operating team for maintenance windows, supporting software upgrades and migrations

Requirements:

5-year+ experience providing implementation and technical support of networking products (routers and switches) in WAN and LAN environments
A detailed understanding of the protocols surrounding IP service provider networks
TCP/IP fundamentals IP sub-netting and super-netting and hierarchical routing principles
Routing protocol operation (OSPF, IS-IS, BGP, MPLS, RSVP, IPv6, Segment Routing and BGP)
Routing policies at BGP peering points VPNs and the associated tunneling technologies (L2TP, MPLS, etc.)
Detailed technical experience in the installation and operation of switches and IP routers
Strong experience in troubleshooting complex issues both at the device-level and network-level, in a multi-vendor environment
Comprehensive understanding of new WAN architectures including for segment routing SRv6
Understanding of multicast protocols and implementation of IPTV services over an IP infrastructure
Comprehensive understanding of Broadband Networks Gateway (BNG) using protocols such as PPPoE and RADIUS
Experience in managing and configuring Juniper MX or comparable BNG platforms
Previous experience with Juniper Networks products (ACX, MX, PTX, EX, QFX, SRX devices) and JUNOS software
Comfortable with Linux or other UNIX implementations, with scripting skills
Strong Interpersonal skills
Strong organizational and time-management skills
Strong communications skills

Nice to have:

Juniper Networks Technical Certifications: JNCIP or JNCIE
Previous experience in network installation and deployment with ACX, MX, EX, QFX, PTX, SRX in a Service Provider or large enterprise environment
Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)

What we offer:

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Additional Information:

Job Posted:
August 14, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Resident Network Engineer