Resident Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
United States, All, Washington

Category:
IT - Administration

Contract Type:
Not provided

Salary:

101900.00 - 234500.00 USD / Year

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Job Description:

Highly technical role providing post-sales, on-site, and potentially on-call support of Juniper Networks products for one of the country's largest Cable Service Providers. Requires excellent customer interface skills and technical expertise in configuration, troubleshooting and operation of IP-based routers.

Job Responsibility:

Works closely with customer and Juniper Technical Assistance Centre to resolve issues
Acts as customer technical liaison for Juniper Networks support and development teams
Identifies, researches, and resolves technical problems
Assists in development and testing of new features and services
Providing informal workshops to transfer knowledge
Evaluating technical specifications for interoperability
Assist customer to develop Network and Equipment Operating Procedures
Providing deployment guidance
Maintain professional attitude
Applying industry experience to optimize network performance
Troubleshooting network design and architecture issues

Requirements:

5+ years of experience providing implementation and technical support of networking and security products in LAN, WAN, or Internet services environments
7+ years' relevant experience
JUNOS CLI or other Network OS experience required
Hardware: SRX Series high-end firewalls (cluster and MNHA)
Detailed technical experience in installation and operation of security devices
Detailed understanding of security best practices including: Stateful firewall, NAT, ALG's, DOS/DDOS mitigation, IPS/IDS implementation and signature creation, Application Level security (AppFW), SIEM (Arcsight or STRM preferred), Threat intelligence (Cloud based)
Detailed understanding of protocols: TCP/IP fundamentals, IP subnetting and supernetting, Routing protocol operation (OSPF, IS-IS, MPLS, RSVP, IPv6, and BGP), Routing policies at BGP peering points, VPNs and tunneling technologies (L2TP, MPLS, IPSEC, etc.)
Service Provider NOC/SOC experience
Strong Interpersonal skills
Ability to function in a team environment
Hands-on configuration and operational knowledge of Juniper Networks devices
Third-party network product operational experience

Nice to have:

Certifications: JNCIP-SEC/JNCIE-SEC
Test equipment experience (Spirent, Agilent N2X, Ixia)
Hyperconvergence
Hybrid cloud infrastructure, cloud engineering
Software-defined wide-area networks
Secure Access Service Edge Technology
Exposure to Juniper EX and MX-Series products

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Additional Information:

Job Posted:
August 21, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Resident Engineer