Resident Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
Ireland, Dublin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Resident Engineer role focused on managing onsite delivery of software services, providing pre-sales, post-sales and service delivery support, installation and configuration for customer environments. Solves business systems, networking and applications problems for standard industry servers and complex clustered environments.

Job Responsibility:

Apply deep technical background to operate critical technology areas
Integrate technical knowledge and business understanding to create customer solutions
Mentor/consult with team members, customers, and vendors
Act as consultant in service delivery business
Resolve technical and business incidents
Deliver strategic account support
Develop and grow customer account relationships
Act as trusted advisor
Design and deliver support solutions
Create and deliver Value Based Delivery account plans
Lead Customer Expectation management
Provide inputs to operational methods and programs

Requirements:

Bachelor's degree preferred or Associate degree holder (technical field)
6-8 years working experience in related fields
In-depth knowledge of company and industry standard networked computing environments, operating systems, and applications
Thorough knowledge of company products and services offerings
Business, technical, or functional knowledge at the mastery level
Experienced knowledge of change management process and tools in complex environment
Advanced skills in project management, communication, analysis, and presentation
Mission Critical and ITIL certifications

Nice to have:

Accountability
Active Learning
Active Listening
Bias
Business Growth
Change Management
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Centric Solutions
Customer Experience
Customer Feedback
Customer Lifetime Value
Customer Relationship Management
Design Thinking
Empathy
Follow-Through
Growth Mindset
Infrastructure as a Service
Long Term Planning
Managing Ambiguity

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Additional Information:

Job Posted:
September 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Resident Engineer