Residences Concierge, Marriott Bonvoy

Marriott Bonvoy

Location:
Turks and Caicos Islands

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Deliver the Gold Standards of The Ritz-Carlton service excellence.

Job Responsibility:

Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services
Respond to special requests from Residence owners and their guests with unique needs
Gather, summarize, and provide information to Residence owners and their guests about the property and surrounding area amenities
Announce all visitors, contractors, etc. to Residence owners before allowing access
Answer, record, and process all calls, messages, requests, questions, or concerns
Contact appropriate individual or department to resolve calls or problems
Understand and assist with owners' reservation services
Assist with scheduling of the elevator for move-in/out
Assist with Bell/valet services for owners when requesting vehicles
Perform Lobby Ambassador tasks
Review shift logs/daily memo books and document pertinent information

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience required
No license or certification required

What we offer:

Equal opportunity employment
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment
Professional development and training
Proud work culture
Global team belonging

Additional Information:

Job Posted:
October 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Residences Concierge