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Resettlement Coordinator

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Latino Memphis

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Location:
United States , Durham

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

21.00 - 23.00 USD / Hour
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Job Description:

The Preferred Communities Case Coordinator provides case management services to refugees and other eligible immigrants through the Preferred Communities Program. Services include intensive case management to refugees with acute vulnerabilities and group based health and wellness services. This position is grant funded and is dependent on continued funding through the federal government.

Job Responsibility:

  • Provide multi-faceted intensive case management services to refugees, SIVs and other Office of Refugee Resettlement eligible individuals with acute vulnerabilities
  • Create and implement individualized Self-Sufficiency Plans in collaboration with clients enrolled in the PC program
  • Assist client to learn to independently navigate the U.S. medical system to manage acute health conditions
  • Coordinate appointments and referrals for clients including medical and mental health appointments, social services, and other community referrals
  • Provide extended coaching and orientation for clients on topics identified as obstacles to integration, including but not limited to mental and physical health, financial management, parenting and family wellness
  • Conduct group based services including but not limited to evidenced based MHPSS groups, health literacy classes and parenting classes
  • Maintain accurate and up to date records including case notes, case files, budgets, and reports
  • Collaborate with community partners to connect clients to needed services and opportunities present in the Triangle area, and to develop new referral opportunities for WRD clients
  • Collaborate with other WRD client service staff to provide holistic services that maximize all core offerings for which clients are eligible
  • Maintain open, ongoing communication with staff, volunteers, and community partners on behalf of clients in accordance with individual self-sufficiency plans, while honoring confidentiality
  • Supervise and mentor the equivalent of at least one full time intern each semester

Requirements:

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
  • At least 2 years direct-service experience with vulnerable populations
  • BA/BS in relevant field such as Social Work, Public Health, etc.
  • Fluent in Microsoft software including Excel, Word, and Outlook
  • skilled in Google Suite products, including Google Drive
  • prefer Dynamics or other CRM experience
  • Strong verbal and written communication skills
  • Passionate, dynamic, and good at improvising
  • Ability to prioritize, multi-task and organize in a fast paced and fluid environment
  • Ability to work with individuals from culturally and linguistically diverse backgrounds
  • Highly self-motivated with strong follow-through and problem-solving skills
  • Valid driver’s license, regular access to vehicle, and ability/willingness to drive clients to appointments
  • Flexible schedule for occasional work during early mornings, late evenings or weekends

Nice to have:

  • Strong preference for candidates who are fluent in at least one language spoken by refugees in Durham: Arabic, Dari, Farsi, Pashto, Swahili, Tigrinya, or Urdu
  • Master in Social Work Degree
What we offer:
  • competitive benefits package
  • employee discount program
  • Gold-level Cigna Healthy Workforce Designation

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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