Reservations Intern Job at Marriott Bonvoy (Venice)

Assistant Reservations Manager

Four Seasons Hotel Denver is seeking a Reservations Assistant Manager with exper...

Location

United States of America , Denver

Salary:

70000.00 - 74000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Requires reading, writing and oral proficiency in the English language
must have working knowledge of Microsoft Windows, Word, Excel
Successful candidate must possess legal work authorization in the United States

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation. Complete internal reservation forms
Assist in Day to Day running of the Reservations Team
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests
Monitor Front Desk reservations made night prior, address any reoccurring issues
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival
Process Employee Comp requests, handle Friends & Family requests with guidance from Department Head or Assistant Manager

What we offer

Medical, dental, and vision insurance
Paid Time Off and Holiday pay
Discounted RTD Flex Pass for employees
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team

Fulltime

Reservations Agent

The Reservations Agent (Cluster Role) is responsible for selling the hotel and p...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Poses an affinity for guest service
Excellent personal presentation and interpersonal skills
Proficient in Microsoft office tools like PowerPoint, Word, and Excel
Excellent reading, writing, and oral proficiency in English language
Must be able to speak, read, and write Bahasa Malaysia
Able to work flexible hours as per business demands and needs
Must have the right to work in Malaysia

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation
Complete internal reservation forms
Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests
Monitor Front Desk reservations made night prior, address any reoccurring issues
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival
Respond according to the crisis management plan to any resort emergency or safety situation

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

Reservations Agent

The Four Seasons Hotel Miami is searching for a full time Reservations Agent. Th...

Location

United States of America , Miami

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must be able to work all shifts including, AM's, PM's, weekends, and holidays
Must be able to analyze guest situations and make suggestions that meets and exceeds the guests expectations of the hotel
Must be fluent in English
Ability to analyze, prioritize, organize and follow up with a strong sense of urgency
Excellent interpersonal and communication skills, both in person and by telephone
Strong working knowledge of computers including but not limited to windows and keyboard
Skills and Ability to learn and master multiple software systems
Must be organized with the ability to handle multiple tasks
Previous hotel experience in a Reservations, Front Office, Sales and Marketing is strongly preferred
Continuous sitting for majority of the shift

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation
Complete internal reservation forms
Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests
Monitor Front Desk reservations made night prior, address any reoccurring issues
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival

What we offer

Competitive Salary & Wages
Medical, Dental and Vision insurance
401(k) Retirement Plan
Paid Time Off and Holiday Pay
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals

Fulltime

Reservations Agent

Reservations Agents sell the resort and provide information to prospective guest...

Location

United States of America , Río Grande, Puerto Rico

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High School Diploma
Previous Reservations and/or Front Office experience
High Volume Call Center experience
Computers and Windows 95/98
Reading, writing, and oral proficiency
Communication Skills
Strong Customer Service

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation
Complete internal reservation forms
Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests
Monitor Front Desk reservations made night prior, address any reoccurring issues
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Reservations Agent

Four Seasons Hotel Westlake Village is seeking a Reservations Agent to promote t...

Location

United States of America , Westlake Village

Salary:

23.07 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent reading, writing and oral proficiency in the English language
The ability to have strong communication skills among co-workers and guests
The ability to multi-task on several assignments at once
The ability to anticipate guests needs and go above and beyond when needed
The ability to operate computer equipment and other systems associated with the position
High school degree or equivalent experience
One to two years previous experience as a receptionist or in a related position

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation
Complete internal reservation forms and reports which includes ensuring the cleanliness of all bookings that come from different channels within the Four Seasons
All reservations calls will follow Four Seasons Standards
Answer General Reservations e-mail and Four Seasons Messenger feature, retrieve and distribute mail and process guest requests
Process WRO, and Internal reservations
Ensure that all booking requirements are met for each booking
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests

What we offer

Health Insurance - Medical, Dental & Vision
401K Retirement savings plan
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Complimentary Room nights and discounted rates
Complimentary Dry Cleaning for Employee Uniforms
Free meals and on-site parking
Training programs, tuition reimbursement
Growth & Development opportunities

Fulltime

Reservations Agent

The Reservations Agent is responsible for selling the hotel and providing inform...

Location

Indonesia , Bali

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience from a Reservations Agent of a 5* hotel or Front Office experience
Positive attitude, creativity, resourcefulness, detail-orientation, service-oriented mindset
Excellent communication and organization skills
reading, writing, and oral proficiency in the English and Russian language
Guest centricity and understanding the importance of guest’s preferences
Ability to work under pressure in a fast-paced environment
Flexible schedule with the ability to work all types of shifts, week-ends and holiday
Strong computer skills, including a knowledge of Opera

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation
Complete internal reservation forms
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests
Handle guest complaints in accordance with Four Seasons policy
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports, checking for special requests, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Cluster Reservations Agent

We currently have an opportunity for a talented Cluster Reservations Agent to jo...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Hotel operations
English language
Any Property Management System (e.g. Opera)
Superior communication skills
Attention to detail
Strong interpersonal and relationship building skills
Ability to multi-task with excellent organizational skills
Be a team player
Legal right to work in Italy
Fluency in English and Italian

Job Responsibility

Display a friendly courteous and professional manner
Have knowledge of general hotel information for Four Seasons Hotel Milano and Four Seasons Hotel Taormina
Handle privately registered guests and understand guest/staff confidentiality
Determine what a potential guest is looking for in room accommodations and participate in problem solving
Utilize the Guest Recognition Program
Carry out other duties assigned by the immediate manager
Prioritize and handle multiple tasks
Be attentive to guests needs and provide exceptional service
Exhibit a sense of professionalism
Be proactive in seeking to acquire knowledge

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Reservationist

The Four Seasons Resort Hualalai is looking for a Reservationist who shares a pa...

Location

United States of America , Kailua-Kona, Hawaii

Salary:

28.08 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Three to twelve months of previous Reservations and/or Front Office experience required or High Volume Call Center
Successful candidate must possess legal work authorization in United States
Ability to accurately read and work with computer systems
Strong Customer Service skills
Weekend & Holiday availability required

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation
Run daily reports for Reservations department, operational departments, Sales & Marketing, General Manager & Department Head
Answer General Reservations e-mails, retrieve and distribute mail and process brochure requests
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations

What we offer

Earn More with Our Incentive Plan: Boost your hourly wage with the opportunity to earn an additional $1-$5 per hour (or more!) through our exciting incentive plan tied to suite sales
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities

Fulltime

Reservations Intern

Marriott Bonvoy

Location:
Italy , Venice

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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