Reservations Assistant Job at Aimbridge Hospitality EMEA (Blackpool)

Assistant Reservations Manager

Oversee accuracy of room blocks, reservations, and group market codes. Communica...

Location

Qatar , Westbay

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Oversee accuracy of room blocks, reservations, and group market codes
Communicate company values and/or culture to new employees
Review and implement new Reservations procedures
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue

Fulltime

Assistant Reservations Manager

Assists with the soliciting and managing of reservations sales-related opportuni...

Location

India , Mahabaleshwar

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
1 year experience in the sales and marketing, guest services, front desk, or related professional area

Job Responsibility

Assists with the soliciting and managing of reservations sales-related opportunities
Manages and provides training and work assignments to Reservations Sales staff
Actively up-sells each business opportunity to maximize revenue opportunity
Achieves personal and team related revenue goals
Responsible for driving customer loyalty by delivering service excellence throughout each customer experience
Provides service to our customers in order to grow share of the account on behalf of the company

Fulltime

Assistant Reservations Manager

We are looking for an Assistant Reservations Manager to join our leadership team...

Location

Mexico , Tamarindo

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Assist Assistant Reservations Manager & Reservations Manager with corporate and local initiatives leading to the commercial success of the resort
Capture sales from in-coming reservations calls and coordinate details of each reservation with focus on call conversion
Coach the team through standard testing and coaching calls to improve standards
Assist in Day to Day running of the Reservations Team
Assist with general inquiries and managing the effective response time of both Reservations & Air e-mail
Assist with Group Reservations management, including rooming list processing
Handle daily AeroTamarindo inquiries, sales, operation and financial results consolidation on a monthly basis
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations

Job Responsibility

Assist Assistant Reservations Manager & Reservations Manager with corporate and local initiatives leading to the commercial success of the resort
Capture sales from in-coming reservations calls and coordinate details of each reservation with focus on call conversion
Coach the team through standard testing and coaching calls to improve standards
Assist in Day to Day running of the Reservations Team
Assist with general inquiries and managing the effective response time of both Reservations & Air e-mail
Assist with Group Reservations management, including rooming list processing
Handle daily AeroTamarindo inquiries, sales, operation and financial results consolidation on a monthly basis
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Access to hotel fitness and wellness programs (where applicable)
Recognition programs and employee wellness initiatives

Fulltime

Assistant Reservations Manager

Four Seasons Hotel Denver is seeking a Reservations Assistant Manager with exper...

Location

United States of America , Denver

Salary:

70000.00 - 74000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Requires reading, writing and oral proficiency in the English language
must have working knowledge of Microsoft Windows, Word, Excel
Successful candidate must possess legal work authorization in the United States

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation. Complete internal reservation forms
Assist in Day to Day running of the Reservations Team
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests
Monitor Front Desk reservations made night prior, address any reoccurring issues
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival
Process Employee Comp requests, handle Friends & Family requests with guidance from Department Head or Assistant Manager

What we offer

Medical, dental, and vision insurance
Paid Time Off and Holiday pay
Discounted RTD Flex Pass for employees
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team

Fulltime

Reservations Officer

As a reservation agent in Four Seasons Resort Thailand, your primary responsibil...

Location

Thailand , Bangkok

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Handle incoming reservation inquiries via phone, email, or online channels
Accurately input reservation details into the hotel’s reservation system
Assist guests with inquiries, requests, or changes to existing reservations
Promote hotel services, amenities, and packages
Confirm reservations with guests via email
Communicate effectively with other hotel departments
Address guest concerns or issues related to reservations
Support the hotel’s sales and revenue management efforts
Maintain accurate records of reservation activities

Job Responsibility

Reservation management
Booking processing
Guest assistance
Upselling and promotion
Confirmation and follow-up
Communication
Problem resolution
Revenue Management & Sales support
Reporting and record keeping

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Meal Allowance

Fulltime

Reservations Manager

Responsible for soliciting and managing reservations sales-related opportunities...

Location

Thailand , Koh Samui

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
no work experience required
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing, guest services, front desk, or related professional area.

Job Responsibility

Identifies new reservations sales business to achieve personal and property revenue goals
understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand
closes the best opportunities for the property based on market conditions and property needs
monitors same day selling procedures to maximize room revenue and control property occupancy
gains understanding of the property's primary target customer and service expectations
responds to incoming reservations sales opportunities
uses negotiating skills and creative selling abilities to close on business and negotiate contracts
assists in monitoring group reservation forecast data
coordinates with sales and Convention Services to process rooming lists and reservation cards
assists with monitoring accuracy of reservation sales orders within tracking systems

What we offer

Equal opportunity employer
dedication to diversity and inclusion
training tools
orientation program for employees
positive work environment
global team experience.

Fulltime

Assistant Reservations Manager

We are seeking a motivated and detail-oriented Assistant Reservations Manager to...

Location

Qatar , Doha

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum of 2–3 years of experience in Reservations or Front Office, preferably in a luxury hotel environment
Strong understanding of hotel reservations systems (Opera experience preferred)
Excellent communication, organizational, and leadership skills
Strong analytical skills with attention to detail
Ability to multitask and perform under pressure
Proficiency in English
additional languages are an advantage

Job Responsibility

Supervise the daily operations of the reservations team to ensure smooth workflow and consistent service excellence
Assist in managing room inventory, rates, and availability in coordination with Revenue and Sales departments
Monitor and analyze booking patterns, group blocks, and reservation trends to optimize occupancy and revenue
Handle VIP, group, and special reservation requests with a high level of attention to detail
Support the Reservations Manager in training, coaching, and developing team members
Ensure all guest data is accurate and up to date in the system (Opera, PMS, or equivalent)
Handle guest inquiries and complaints promptly and professionally
Coordinate closely with Front Office, Sales, and Marketing to ensure seamless communication and guest satisfaction
Prepare reports and assist in implementing reservation-related procedures and policies

What we offer

Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid annual home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage

Fulltime

Assistant Reservations Manager

Responsible for soliciting and managing of reservations sales-related opportunit...

Location

India , Bengaluru

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
no work experience required
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing, guest services, front desk, or related professional area

Job Responsibility

Identifies new reservations sales business to achieve personal and property revenue goals
Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
Closes the best opportunities for the property based on market conditions and property needs
Monitors same day selling procedures to maximize room revenue and control property occupancy
Gains understanding of the property’s primary target customer and service expectations
serves the customer by understanding their business, business issues and concerns, to offer better business solution
Responds to incoming reservations sales opportunities for the property that are outside parameters of the
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
Uses sales resources and administrative/support staff effectively
Assists in monitoring group reservation forecast data

Fulltime

Reservations Assistant

Aimbridge Hospitality EMEA

Location:
United Kingdom , Blackpool

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 07, 2026

Expiration:
February 08, 2026

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Reservations Assistant

Aimbridge Hospitality EMEA

Location:United Kingdom , Blackpool

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 07, 2026

Expiration:February 08, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United Kingdom , Blackpool

Category:
Hospitality and Tourism

Contract Type:
Not provided

Job Posted:
January 07, 2026

Expiration:
February 08, 2026