Reservationist Job at Four Seasons (Kailua-Kona, Hawaii)

Core Agent

As the voice of the hotel the Core Agent ensures that all communication channels...

Location

Anguilla , West End

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High level of professionalism
Friendly and Calm Demeanor
Previous experience in Guest Services roles and employment experience within a luxury Hotels is considered an asset
Strong communication skills

Job Responsibility

Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, Front Desk and Reservationists
Accepts and delivers wake-up calls, messages and facsimiles in a timely manner
Performs installation and repairs of telephone, facsimile or high-speed Internet services in the guest room or public area meeting space

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Parttime

Reservationist

Reservationist Agents assist our valued guests with booking new lodging, tour, a...

Location

United States , Lansing

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Have a strong sales aptitude with ability to up-sell, cross-sell and overcome objections
Have excellent problem solving, complaint resolution and negotiation skills
Have effective communication skills
Are passionate about delivering quality service and making a difference in the guest experience
Demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
Can learn quickly and adapt to change in a fast-paced, high performance driven culture
Demonstrate exceptional habits of dependability and attendance
Possess strong computer skills, Microsoft Outlook, and internet browser proficient
Have high school diploma or GED equivalent
Previous hospitality experience providing sales or customer service in a call center environment is preferred but not required

Job Responsibility

Answer high volumes of incoming calls in a professional and courteous manner
Provide accurate information regarding services, availability, pricing, schedules, and policies
Respond to customer questions, concerns, and special requests promptly
Process reservations, cancellations, modifications, and confirmations in the company’s booking system- Flybook
Verify customer details for accuracy and completeness before finalizing bookings
Maintain uptodate knowledge of available inventory, promotions, and service options
Use reservation software and call center tools to log interactions and complete transactions
Enter customer data with high attention to detail to ensure accuracy and compliance
Follow company procedures for handling payments, deposits, or billing when applicable
Troubleshoot issues related to bookings, service conflicts, or system errors

Fulltime

Reservationist

Under the direction of the Reservation Manager, the Reservationist will provide ...

Location

United States , Aurora

Salary:

18.00 - 25.00 USD / Hour

Inns of Aurora Resort & Spa

Expiration Date

Until further notice

Requirements

High school degree
Comfortable working in a highly technical, multi-system driven environment
Knowledge of high-touch operations and service requirements
Ability to work independently and exercise excellent judgement
Excellent written and verbal communication skills
Proficiency in Microsoft Office programs and strong computer literacy
Ability to multi-task effectively under fast-paced working conditions
Must demonstrate a professional demeanor and possess highly developed interpersonal skills
Flexibility with hourly schedules, including weekend, holiday and evening availability

Job Responsibility

Secure all resort reservations (accommodations, experiences, and dining) via phone and electronic booking channels
using available resources to accommodate guest requests within parameters
Communicate with guests primarily via phone and e-mail, occasionally in person
Act as a brand ambassador to curate "the perfect stay" for each and every guest
Provide back-up support for guest services staff members, as needed
Ability to manage multiple systems simultaneously, leverage technology to increase efficiency and drive productivity
Strategically up-sell guests to maximize revenue
Provide tours to guests, if requested
Provide support for Sales Department
Maintain an approachable, knowledgeable, and accommodating attitude

What we offer

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages
Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits
We are proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties

Fulltime

Front Desk Receptionist

We are currently looking for a Front Desk Agent who shares a passion for excelle...

Location

Bahrain , Bahrain Bay

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous minimum 1 year experience in a 5 star luxury Hotel in the Front Desk or Front Office
The ability to work rotating shifts
Must have strong communication skills, and ability to adapt to constant change within the Hotel
Previous customer experience and ability to work effectively under pressure
Strong attention to detail and problem-solving skills
Must be able to work as part of a team
Good communication skills - Reading, writing, and oral proficiency in the English language
Excellent computer skills, especially Excel proficiency
knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred

Job Responsibility

The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees
The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures
The ability to handle a multitude of keys
The ability to quote and be familiar with room and rate availability for current and future dates
The ability to accept reservations, changes and cancellations in the absence of reservations staff
The ability to select and block rooms for arriving guests
pre-register individuals or groups as required
assist in escorting VIPs and return guests to their rooms as requested
The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests
The ability to handle guest problems or complaints

What we offer

Tax free Salary
Service charge
complimentary full board living accommodation in a high quality, well-resourced staff housing
paid home leave tickets
vibrant social and sporting events
free transportation to and from work
end of Service Gratuity
excellent Learning & Development Program
Vibrant staff fitness facilities including Swimming Pool

Fulltime

Core Agent

Answers and directs phone calls, take reservation inquiries, in room dining orde...

Location

Japan , Tokyo, Chiyoda-ku

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Require a flexible schedule in order to accomplish all major responsibilities and tasks
Require a working technical knowledge of generally accepted accounting principles and Four Seasons Internal Controls, Policies and Procedures as they relates to Cashiering
Ability to operate fax, scanner, copier, telephone, adding machine, calculator
Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software, Opera and other technology required base on Four Seasons requirement such as HotSos, GRMS, MobileApp, Switchboard, Messenger etc.
Ability to read, write and speak English and Japanese
Excellent written and verbal communication skills to prepare and deliver reports

Job Responsibility

Answers and directs phone calls, take reservation inquiries, in room dining order taking, HotSOS requests, email and faxes
Maintain a harmonious and professional relationship with co-workers, supervisors and all departments
Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
Develop healthy and happy relation with other front office team member
Assist in other areas of the department as needed
Ensure all local and corporate policies, works rules and benchmark standard are properly applied
Utilize Golden appropriately for a maximum guest recognition/satisfaction
Developing guest connection and gain feedback from the guest
Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems, high-speed Internet system and facsimile machines
Familiar to security Issues (Fire Alarm Procedures, Calling the house doctor, Bomb threats, Guest/Staff confidentiality)

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
50％F&B outlet discount for other Four Seasons Hotel in Japan
Complimentary Employee Meals
Social insurance
Define contribution benefit
Yearly health checks up

Fulltime

Pbx agent

Answers and directs phone calls, messages, radio requests and faxes in an effici...

Location

United States of America , Denver

Salary:

21.85 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Ability to read, write and speak English

Job Responsibility

Answers and directs phone calls, messages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Answers phone, email & message inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints
assists customers in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Work harmoniously and professionally with co-workers and supervisors
Monitors and responds emergency and safety situations in an efficient and professional manner
Accepts and delivers wake-up calls, messages and facsimiles in a timely manner
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, Front Desk Agent, Concierge Agent & Reservationist

What we offer

Medical, dental, and vision insurance
Paid Time Off and Vacation Pay
401k participation with company matching program
Complimentary stays at Four Seasons worldwide, subject to availability
Discounted RTD Flex Pass
Free shift meal prepared by the culinary team
Complimentary cleaning of employee uniforms

Parttime

Reservations Manager

Join us deep in the heart of the world’s most celebrated wildlife reserves. Perc...

Location

Tanzania , Arusha

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelors Degree from University
At least two years Reservations managerial experience
Previous department head experience in hotel/resort/lodge operations preferred
Prior experience with a PMS system, Opera preferred
Yield and revenue management experience
Fluent in English
Ability to operate computer
Well versed in Excel, Word

Job Responsibility

Direct reservations activities of the lodge to achieve budgeted goals
Revenue management functions
Assume responsibility for the execution of the Reservation Department’s policies and procedures
Maintain maximum occupancy within the lodge
Allocate duties and delegate work within the department
Keep immediate supervisor promptly and fully informed of all problems
Deal with any complaints in the area of his or her responsibility
Check each day’s arrival list one week in advance
Control all villa reservations in conjunction with the Front Office Manager
Control the free sale of all reservations to the Lodge’s best advantage

Fulltime

New

Controller

We are looking for you as a Controller (m/f/d) in the area of revenue controllin...

Location

Germany , Hamburg

Salary:

Not provided

Deutsche Bahn

Expiration Date

Until further notice

Requirements

successfully completed university degree in business administration, ideally with a focus on finance and accounting, or a comparable qualification
several years of professional experience in controlling
strong business acumen
independent way of working
high affinity for numbers, deadlines and quality
confident and routine handling of commercial processes and planning tools
ability to prepare complex issues, figures and results in an understandable way and present them appropriately for the target audience

Job Responsibility

monitor key revenue positions, especially fare revenues, and ensure their correct booking
analyze revenue deviations and the underlying performance data and assess their impact on the transport contract – including identifying relevant action priorities and carrying out simulation calculations
create and process applications for compensation of the Deutschlandticket and the associated booking documents in the current year
take the lead in the correct billing with the transport authorities
responsible for commercial energy management for the entire company, develop suitable key figures and establish effective, action-oriented energy monitoring
in planning and forecast creation in TM1, take responsibility for revenues, performance data and energy
also support the optimization and further development of processes as part of the monthly, quarterly and annual financial statements

What we offer

16 free trips within Germany per year
further travel discounts such as DB job ticket for the daily commute
cheap travel options for family and friends
home office
flexible, individual working models
support through modern working forms, e.g. mobile working
flexible working time arrangements
support with time off or sabbaticals for caregivers

Fulltime

Reservationist

Four Seasons

Location:
United States of America , Kailua-Kona, Hawaii

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 18, 2026

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