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Reservation Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Italy , Florence

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Responsible for soliciting and managing reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.

Job Responsibility:

  • Soliciting and managing reservations sales-related opportunities
  • Managing and providing training to Reservations Sales staff
  • Actively up-selling each business opportunity to maximize revenue
  • Achieving personal and team-related revenue goals
  • Driving customer loyalty by delivering service excellence
  • Providing service to grow share of the account
  • Understanding markets and maximizing revenue
  • Conducting daily reservations sales activities
  • Providing exceptional customer service
  • Managing and conducting human resource activities
  • Creating contracts as required

Requirements:

  • High school diploma or GED
  • no work experience required
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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