Research Operations Senior Associate, Atlassian

Atlassian

Location:
Australia, Sydney

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Working at Atlassian: Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Responsibility:

Drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
Engage, onboard and collaborate with strategic support partners, third party vendors, and agencies
Drive the quality, efficiency and effectiveness of services provided to the organisation
Manage improvement initiatives ensuring that impact is achieved through successful delivery of objectives to timelines, budget and stakeholder expectations
Partner with internal teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business
Contribute to operations thought leadership and business-oriented research services

Requirements:

Report to our Research Operations Manager and drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
Engage, onboard and collaborate with strategic support partners, third party vendors, and agencies, to ensure that Atlassians have access to best in class Research Operations tools and services
Drive the quality, efficiency and effectiveness of services provided to the organisation, through performance measurement and tracking to inform insights and actions toward service delivery improvement
Manage improvement initiatives ensuring that impact is achieved through successful delivery of objectives to timelines, budget and stakeholder expectations
Partner with internal teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business
Contribute to operations thought leadership and business-oriented research services

What we offer:

health coverage
paid volunteer days
wellness resources

Additional Information:

Job Posted:
April 23, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Research Operations Senior Associate