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Request Support Assistant

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Gloucestershire County Council

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Location:
United Kingdom , Gloucester

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

26403.00 - 27694.00 GBP / Year
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Job Description:

Request Management are looking for effective and efficient individual to join our busy team in the role of Request Support Assistant. In this role you will provide clerical and administrative support to the team. This will include arranging, coordinating and communicating training, meetings, purchases and to log, validate and monitor requests and enquires received relating to freedom of information, environment information regulation and the data protection act. This role is responsible for the handling of disclosure requests received from external statutory organisations.

Job Responsibility:

  • Provide clerical and administrative support
  • Arrange, coordinate and communicate training, meetings, purchases
  • Log, validate and monitor requests and enquiries relating to freedom of information, environment information regulation and the data protection act
  • Handle disclosure requests received from external statutory organisations
  • Facilitate appropriate access to council information in response to requests

Requirements:

  • Good communication skills to liaise with police and external statutory organisations
  • Great customer service skills
  • Ability to answer telephone calls and/or face-to-face enquiries
What we offer:
  • Flexible and agile working opportunities
  • 25.5 days annual leave rising to 30.5 days after 5 years continuous service
  • Option to purchase 10 days of additional leave per year
  • Family friendly employer
  • Career development and qualification opportunities
  • Supportive and positive working environment with regular, robust supervision
  • Excellent Local Government Pension Scheme (LGPS)
  • Access to Employee Assistance Programme (EAP)
  • In-house Occupational Health service
  • Employee discount scheme
  • Cycle to Work scheme
  • Links to employee networks
  • Gloucestershire Salary Sacrifice Green Car Scheme

Additional Information:

Job Posted:
February 16, 2026

Expiration:
March 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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