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We currently have an opportunity for a Replenishment Supervisor to join our team. You will support and assist the Replenishment Team Leader in achieving and exceeding all depot KPIs, targets, and objectives, while ensuring a clean, safe, and efficient working environment that delivers excellent customer satisfaction.
Job Responsibility:
Ensure a clean and safe working environment at all times
Maintain 98% stock availability through efficient systems and processes, delivering <10% ISOS
Ensure KPIs are in place for gap counts
Contribute to achieving Customer Satisfaction targets and scores
Drive standards for great customer satisfaction and a positive shopping experience
Act as an ambassador for the brand
Ensure all company policies and procedures are implemented and embedded
Adhere to Health & Safety policy and legislation
Requirements:
Experience in a warehouse, retail, or wholesale environment
Sound knowledge of product areas
Highly organised with exceptional planning and prioritisation skills
Strong time management abilities
Proven track record in delivering excellent customer service and satisfaction
Team-building skills with ability to give clear direction and delegate confidently
Excellent verbal and written communication skills
Strong listening skills
What we offer:
Competitive hourly rate
Pension
30 days annual leave (including statutory holidays)