Renewals Account Manager, Hewlett Packard Enterprise

Renewals Account Manager

Hewlett Packard Enterprise

Location:
United States

Category:
Sales

Contract Type:
Employment contract

Salary:

72300.00 - 169900.00 USD / Year

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Job Description:

Responsible for managing and renewing premium service contracts, building strong relationships with clients, meeting sales targets, and promoting confidence in HPE’s value. Focused on retention, upsell, and new opportunities within an assigned set of accounts.

Job Responsibility:

Building and maintaining strong relationships with clients, understanding their needs, and anticipating future needs
Selling premium services, involving presenting, promoting, and justifying the value of the services
Managing existing accounts, ensuring client satisfaction, and retaining business
Meeting or exceeding individual and team sales goals and targets
Effectively communicating with customers, providing solutions, and addressing concerns
Identifying and resolving customer issues, ensuring a positive experience
Participating in the development and implementation of sales strategies
Using standard account and renewal planning techniques to create renewal proposals and occasionally upsell
Managing support services, renewals, conversions, and upsells for standard installed base accounts
Forecasting renewal orders and maintaining pipeline and opportunities
Engaging with customers through planned telephone calls, occasional face-to-face visits, and business reviews
Collaborating with extended account sales team and services delivery

Requirements:

University or bachelor’s degree preferred, or equivalent experience
A master's degree is desired
2-4 years of relevant work experience or equivalent
Strong sales skills, including presentation, negotiation, and closing
Excellent written and verbal communication skills
Ability to build rapport and provide excellent customer service
Ability to analyze data and identify trends using Excel pivot tables
Ability to identify and resolve customer issues

What we offer:

Comprehensive suite of benefits for physical, financial and emotional wellbeing
Specific programs for personal and professional development
Unconditional inclusion in work environment

Additional Information:

Job Posted:
May 07, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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