Renewal Sales Account Manager, Hewlett Packard Enterprise

Renewal Sales Account Manager

Hewlett Packard Enterprise

Location:
United States, San Jose

Category:
Sales

Contract Type:
Employment contract

Salary:

72300.00 - 169900.00 USD / Year

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Job Description:

The Renewal Sales Account Manager works within assigned customer accounts to manage, renew, and convert IT support services contracts, tailoring expanded and new services to support customer and HPE business objectives. The role involves proactive account management, defending HPE’s installed base business, and generating new sales opportunities while collaborating with specialists, account managers, services delivery, and channel partners.

Job Responsibility:

Develop customer/partner relationships
manage support services renewals, conversions, and upsells
use basic account and renewal planning techniques
own simple end-to-end renewal cycles
upsell by identifying opportunities within accounts
react to competitive threats
accurately forecast renewal orders
engage with customers/partners through planned calls
consult with extended account sales teams
own the support services contractual relationship
manage account changes and renewal proposals.

Requirements:

University or bachelor’s degree preferred
3+ years of relevant work experience in subscription-based renewals
basic relationship management, customer understanding, and escalation management expertise
transactional approach to renewal planning
basic support services and renewal management knowledge
basic knowledge of the company’s other offerings
sales potential
business and financial awareness
analytical and detail-oriented
good written and verbal communication and presentation skills.

Nice to have:

Master’s degree
experience presenting less complex renewals.

What we offer:

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
personal & professional development programs
unconditional inclusion policies.

Additional Information:

Job Posted:
July 15, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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