Remote Infrastructure Engineer L1 Job at Fourth Dimension Technologies (Chennai)

Technical Solutions Consultant

The Technical Solutions Consultant role focuses on responding to customer issues...

Location

India , Hyderabad

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Minimum of 3 to 5 years of experience in IT solutions
A degree in Computer Science, IT or Software Engineering and understanding of remote infrastructure domain
Microsoft, Cisco, Linux or similar certification is a plus
Proven knowledge as a Technical Support Engineer, Help Desk Technician or similar role
Basic knowledge on Windows / Linux / Mac OS environments
Ability to research and identify solutions to reported issues
Ability to diagnose and troubleshoot technical issues, including setup and configuration
Ability to prioritize and manage several open issues at one time
Willingness to work in shifts (24 x 7)
Good understanding of Infrastructure domain – Servers, Network, cloud, and other tech products

Job Responsibility

Take ownership of customer issues reported and see problems through to resolution
Diagnosing, troubleshooting skill and identifying solutions to resolve system /Operating system issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide assistance to our customers using the IT operations platform
Diagnose and troubleshoot product issues/questions and help our customers leverage the product effectively
Resolve product issues and respond to any product questions from customers
Use email and phone communication to provide clear, written instructions and technical manuals
Provide prompt and accurate feedback to customers
Refer to the internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs
Flexible work environment
Inclusive work culture

Fulltime

Senior IT Support Engineer

The Senior IT Support Engineer is the primary on-site IT contact for the US offi...

Location

United States , Suwanee, Georgia

Salary:

Not provided

Mujin

Expiration Date

Until further notice

Requirements

3+ years in IT support / IT operations with hands-on responsibility for end-user computing in a business environment (on-site + remote)
Experience providing L1–L3 support (or L2 with demonstrated L3 escalation capability), including triage, deep troubleshooting, and clear documentation of findings and next steps
Proficiency supporting and troubleshooting macOS and Windows endpoints (provisioning, patching, troubleshooting, and lifecycle support)
Working knowledge of Linux (Debian-based preferred) for basic workstation support and user assistance (e.g., troubleshooting, connectivity, packages, permissions)
Experience with MDM / endpoint management (e.g., SimpleMDM, Jamf, Intune) including device enrollment, compliance, software deployment, and policy enforcement
Experience with Microsoft 365 (basic administration): user management, groups, licensing, and troubleshooting common Office/Teams/Outlook issues
Familiarity with endpoint security tooling (EDR/AV, disk encryption, patch compliance) and following security policies/standards
Experience using a ticketing system (e.g., Jira Service Management, ServiceNow, Zendesk, Freshservice): prioritization, escalation notes, and meeting SLAs
Ability to create and maintain end-user documentation (how-to guides, onboarding checklists, runbooks, FAQs)
Comfortable handling sensitive/confidential information with discretion and strong judgment

Job Responsibility

Provide L1–L3 IT support for employees: triage requests, troubleshoot complex issues, communicate clearly, and drive tickets to resolution with strong follow-through
Act as the US escalation owner: handle high-impact incidents, coordinate with HQ/global teams, and ensure effective handoffs across time zones
Own day-to-day IT helpdesk operations for the US region: intake, prioritization, SLA adherence, ticket quality, and continuous improvement of workflows and templates
Manage the full employee lifecycle for IT: onboarding, transfers, offboarding, including device provisioning, account setup, access changes, and recovery of assets
Administer identity and access management (IAM) tasks (account provisioning, group/role management, access reviews as assigned), following global standards and approval processes
Provision, manage, and troubleshoot endpoints and mobile devices (Windows/macOS/Linux/IOS as applicable), including imaging, patching, encryption, EDR, VPN, certificates, and secure configuration baselines
Administer and maintain endpoint cloud services and collaboration/SaaS tooling within scope (e.g., MDM, endpoint compliance, device inventory, software deployment), escalating platform-level changes to HQ when required
Partner with the US infrastructure engineer and HQ IT teams to support local office IT infrastructure (network connectivity, printers, conferencing, meeting rooms, ISP coordination) and execute approved changes
Lead incident and escalation management for the US site: initial containment, user communications, coordination of technical resources, post-incident documentation, and follow-up actions
Perform problem management: identify recurring issues, conduct root cause analysis, implement permanent fixes, and reduce ticket volume through automation and standardization

Fulltime

Cross Technology Service Delivery Field Support Engineer (L1)

The Cross Technology Service Delivery Field Support Engineer (L1) is an entry le...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.
Collaboration certifications such as - Valid CCNA Certification required
Microsoft Voice certification (MS700 & MS720) advantageous
and Webex Calling certification advantageous
Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Entry level experience in technical support to clients
Entry level experience in diagnosis and troubleshooting
Entry level experience providing remote support in Collaboration technologies

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

Head of B2B Marketing Communications

We are seeking a Head of B2B Marketing Communications (d/f/m) to join our B2B Ma...

Location

Germany , Berlin

Salary:

Not provided

Adevinta

Expiration Date

Until further notice

Requirements

10+ years of experience in B2B content management or marketing roles
Proven expertise in orchestrating multi-channel B2B communication strategies
Strong leadership skills with experience managing teams
Excellent stakeholder management and cross-functional collaboration abilities
Demonstrated ability to manage multiple projects with tight deadlines
Advanced analytical skills and a data-driven mindset to evaluate and optimize campaign performance
High proficiency in both German (native or equivalent) and English (business fluent), with outstanding written and verbal communication skills
Proficiency with content management systems, analytics tools, and digital marketing platforms
Solid understanding and hands-on experience applying AI solutions to real-world marketing challenges
Proactive, “roll-up-your-sleeves” mentality with a strong sense of ownership and accountability

Job Responsibility

Orchestrate a comprehensive B2B Marketing Communications strategy tailored to the needs of customers in the automotive industry, advertising network, and dealer network
Oversee the development and execution of the annual communication plan and content calendar, ensuring strategic alignment and timely delivery
Define and monitor KPIs to measure the success of all communications and ensure alignment with business goals
Develop and implement content strategies tailored to diverse B2B audiences
Stay ahead of industry trends to continuously enhance our communication approach
Lead, mentor, and develop the B2B Marketing Communications team, fostering a high-performance and collaborative culture
Align messaging and strategy across all communication channels
Collaborate cross-functionally with Product, Sales, Creative Studio and Data teams to ensure unified messaging
Plan and execute impactful communication campaigns, including advertiser engagement and product launches
Ensure the creation of high-quality, targeted content such as newsletters, case studies, and webinars to support dealer needs and advertising leads

What we offer

Recharge with 28 days of paid time off
Stay mobile with a €50 monthly transportation/mobility allowance
Keep growing with a development budget and access to coaching
Family first - enjoy up to 12 (non-birth parent) or 20 (birth parent) weeks of fully paid parental leave
Learn anytime, anywhere with our online and offline library
Get rewarded with an attractive base salary and participation in our annual incentive plans
Work from anywhere - up to 20 days per year from wherever you feel most productive
Prioritize your well-being with a 24/7 Employee Assistance Programme for you and your immediate family

Fulltime

Demand Management Specialist

We are seeking a highly organised Demand Management professional to oversee end-...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

5+ years of experience in demand management or technical coordination
Strong experience reviewing technical feasibility and supporting automation-driven initiatives
Working knowledge of financial models, benefit frameworks and operational metrics
Excellent communication, stakeholder engagement and cross-functional collaboration abilities
Highly organised, with a focus on detail and the ability to manage multiple concurrent demands
Confident in applying cost‑benefit assessments, KPI reviews and data‑driven decision-making

Job Responsibility

Manage the complete lifecycle of incoming requests through the Demand Front Door (such as Pega), ensuring completeness and accurate categorisation
Lead Triage discussions using prioritisation frameworks including value scoring, complexity assessment and strategic alignment
Maintain an accurate pipeline with real-time status, decisions, owners, risks and KPIs
Assess post‑delivery outcomes to measure value realisation and identify improvement opportunities
Coordinate with requesters, markets, SMEs and delivery teams to resolve blockers and clarify requirements
Route validated demands to the correct technical or product teams, ensuring clean and structured handover
Conduct analytical assessments to support evidence-based decision-making
Drive continuous improvement in demand quality, governance and throughput

What we offer

Opportunity to contribute to high-impact transformation and automation initiatives within Core Transport
Exposure to multi-market stakeholder groups, enhancing cross-functional and strategic thinking skills
Experience in governance forums and decision-making processes
Growth in analytical, prioritisation and value-assessment capabilities

General Manager, YourCause from Blackbaud

Join Blackbaud as the General Manager of YourCause, where you'll lead growth str...

Location

United States of America

Salary:

150000.00 - 250000.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

Senior executive experience with a proven record of growth leadership in SaaS environments
Expertise in Corporate Social Responsibility
Currently serving as a P&L owner with a demonstrated track record of hyper-growth acceleration
SVP or the like at a global SaaS company with revenue exceeding $300 million and a personal track record of P&L management and success doubling the size of previous businesses under management
Demonstrated success in previous roles spanning North America, Europe, and Asia Pacific
Proven leadership across sales, marketing, product, services, and customer success in a similar General Management capacity
Has developed and executed strategies for growth, including new monetization opportunities to fuel positive P&L outcomes
Maintain deep domain expertise in the area of Corporate Social Responsibility and Corporate Philanthropy
Has expertise in SaaS company Rule of 40 focus, with proven background in delivering results through combination of top line growth and effective margin delivery
Has designed effective workflows, identified key performance metrics, established self-managing systems

Job Responsibility

Serve as General Manager of this strategic business within Blackbaud, delivering accretive growth and strong rule of 40 contributions
Develop and execute an ambitious growth strategy focused on doubling the size of the business within a Long-Range Planning horizon
Build and execute an Annual Operating Plans (AOP) that bring near-term improvements to the growth and profitability of this strategic business
Create and implement comprehensive sales strategies in collaboration with leadership to meet company growth objectives
Lead all aspects of the YourCause from Blackbaud business, including sales, marketing, product, services, and customer success on a global scale
Maximize team performance, foster sense of urgency, set clear goals, measure achievements, provide constructive feedback, delegate effectively, maintain open communication, and offer coaching for ongoing growth
Cultivate and sustain robust, enduring relationships with customers, vendors, and key industry stakeholders
Collaborate with Centers of Excellence (COE’s) including marketing, engineering, finance, and customer success to ensure strategic alignment
Manage financial resources efficiently and effectively and ultimately own the P&L for the YourCause from Blackbaud business
Partner with Corporate Strategy to identify potential M&A opportunities and leading any post-acquisition integration

What we offer

Remote-work flexibility
Culture of innovation and education
Opportunities to give back

Fulltime

New

Delivery specialist

The Delivery Specialist will maintain and operate store vehicles to deliver part...

Location

United States , Killingly

Salary:

Not provided

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Ability to quickly match alphanumeric sequences
Strong interpersonal communication skills
Ability to adapt quickly and effectively to changing delivery situations
Driving record must meet the standard set in the company's 14/18-point record system
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements

Job Responsibility

Operate company vehicles to deliver parts and products to customers in a safe and efficient manner
Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections
Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating
Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times
Pick up customer returns and fill out driver return slip
Communicate any problems or special needs from customers to store management
Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately
Ensure fuel tank is filled and lock and secure vehicle at end of day's business
Clock in/out according to company policy
Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

New

Hr it specialist

You are looking for an experienced HR IT Specialist with at least 8 years managi...

Location

India , Mumbai

Salary:

Not provided

Randstad

Expiration Date

April 19, 2026

Requirements

8+ years of proven experience in HRMS management, with strong Oracle/PeopleSoft expertise
Good understanding of HR processes and system integration
Excellent problem-solving and communication skill

Job Responsibility

Manage and maintain HRMS platforms (Oracle, PeopleSoft)
Support HR workflows through system configuration, troubleshooting, and upgrades
Collaborate with HR and IT teams on deploying new modules and features
Ensure data integrity, security, and compliance
Provide training and support to end-users
Identify opportunities for continuous improvement

Remote Infrastructure Engineer L1

Fourth Dimension Technologies

Location:
India , Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

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