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Relief Manager

https://www.circlek.com Logo

Circle K

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Location:
United States of America, Baton Rouge

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Category:
-

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Relief Manager is responsible for supervising employees, ensuring store cleanliness and inventory management, promoting customer satisfaction, and addressing daily financial and operational needs. The role also involves hiring and training staff, overseeing safety procedures, and maintaining professional relationships with suppliers and community members.

Job Responsibility:

  • Directly supervises the activities of 2 or more full-time employees
  • recruits, hires, and trains positive, enthusiastic employees ensuring excellent customer service
  • develops, manages, and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized, and well-kept based on company standards
  • maintains a professional and supportive image among subordinates and supervisors
  • schedules employees within company guidelines and to the needs of the business to maximize customer service and maintain store image
  • develops positive and professional relationships with all suppliers
  • promotes excellent service and resolves customer complaints in a timely, professional manner
  • promotes and ensures a safe, positive public image within the neighboring community
  • prepares ongoing and timely performance appraisals
  • trains all employees on safety procedures and promotes safety awareness
  • mentors and trains employees on cash awareness and expectations to help reduce risk
  • ensures employees complete all required training in a timely manner
  • analyzes daily sales and expense information and takes appropriate action to maximize sales and net profits
  • budgets and forecasts P&L lines and manages merchandise margins
  • safeguards and accounts for all money received and disbursed
  • manages and supervises store employees to ensure all required and requested reports are completed accurately and timely
  • ensures compliance with the company standards for store operations and safety.

Requirements:

  • High school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred
  • ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions
  • ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions
  • ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion and analysis of reports, inventory control, cash control, employment related forms, etc.
  • a valid driver’s license and dependable transportation
  • ability to have open availability
  • ability to communicate (orally and in writing) in English
  • ability to perform essential duties and physical functions described above
  • ability to work in the conditions described below
  • ability to operate a motor vehicle
  • ability to sit for long periods of time
  • certificates and licenses: Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Additional Information:

Job Posted:
July 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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