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Reporting to the VP - Infrastructure, Operations, and Information Management, the RTE - Infrastructure and Operations enables program delivery across the entire Infrastructure and Operations Program. The RTE partners across the enterprise for intake, business commitments, and IT delivery. The RTE drives effective PI planning across all Infrastructure and Operations product delivery teams. As a Release Train Engineer (RTE), this leader supports multiple delivery teams using Agile, Scrum, and Scaled Agile ceremonies and practices. The leader facilitates and leads teams through an execution of proper agile methodology, manages impediments/risks and coaches the team through the journey on Agile maturity. This leader is accountable for the coordination, preparation and guidance of Program Increment planning, demos, and leads the Scrum of Scrums. The RTE partners with Product Owners and senior leaders to enable the delivery program. This includes assisting multiple Product Owners in daily Scrum. This leader directly contributes to the Infrastructure and Operations team strategy while influencing and impacting the overall IT strategy. The RTE has broad and deep technical experience in I&O technologies.
Job Responsibility:
Champion the use of Digital.AI Agility (formerly VersionOne) for Agile planning across epics, features and stories for the Infrastructure and Operations program
Partner with Product Owners on balancing and prioritizing intake vs. internal product improvements while ensuring optimal delivery against team bandwidth
Work with Product Owners to manage the backlog across products and the Infrastructure and Operations program
Leverages deep and broad Infrastructure & Operations technology experience to manage the intake of work into I&O
Prepare and present to business/IT during Program PI planning and Enterprise PI planning events
Plan, direct, and coordinate activities through the entire delivery life cycle
Create and execute against plans to drive the resolution of issues/risks that impede delivery
Uses data and metrics to manage and optimize the flow of value throughout the Infrastructure and Operations Program
Actively manage Program and key stakeholder expectations and relationships
Enable Agile practices, methods, and standards
Meet financial objectives by forecasting requirements, communicating goals, objectives, and responsibilities, keeping the Program focused for terms of scope, schedule, communication, and risk
Drive innovation & continuous improvements for processes
Coach and mentor Product Owners and Program Leadership on Agile best practices
Requirements:
Experience managing large-scale, cross-functional projects and programs for Infrastructure and Operations at an enterprise scale
Technical depth across a broad range of technologies: Server, Network, DBA, Cloud, Desktop, etc. with an ability to communicate effectively with highly technical resources
Experience operating on a SAFe agile Release train as the Release Train Engineer (RTE)
Demonstrable experience influencing skills across technical teams, peers, and leaders
Experience engaging and communicating with key stakeholders including senior-level leadership
Strong Business Acumen and 10+ years of experience in Information Technology roles
5+ years of experience owning Program Management or the RTE function in a fast paced environment
High School Diploma or GED from an accredited institution
Nice to have:
BA, BS in Computer Science, Information Management, Business or Healthcare related field
Experience in a Healthcare Insurance related field
Agile SAFe certifications
Technical certifications across a broad range of technologies (Server, Network, DBA, Cloud, Desktop, etc.)
5+ years of prior people management and/or influential Technical Architecture roles for Infrastructure and Operations organizations