Relationship Manager

• Acquire new, multi-product, Digital, Technology & Communications customers headquartered in Finland, for the Bank, and manage those relationships on an ongoing basis
• Own, respond to, uncover and anticipate future needs, roadblocks, risks and expectations
• Proper account planning is expected, the RM has to determine and plan the future relationship, business opportunities, products to sell
• Collaborate and work closely with various product teams (treasury solution sales, trade finance, markets, corporate finance, capital markets, investment banking), Risk teams, as well as the broader CCB global network
• Collaborate with all Nordic teams to develop opportunities
• Monitoring and supporting the products’ implementation process
• Managing customers and transactions in the CRM platform
• Verifying adherence to global Know Your Customer (KYC) standards during the onboarding and periodic review processes
• Participate in Nordics ecosystem that supports Digital companies, market events and drive thought leadership / partnership

• Experience in Commercial / Relationship Banking as Relationship Manager, with international customers
• Excellent interpersonal, communication and influencing skills
• Excellent knowledge of the Digital, Technology & Communications market, companies, ecosystem, competition, local regulations
• Sound knowledge of banking, treasury / lending / FX (Markets) / trade products and processes, as well as a solid track record of providing effective and thought out banking and financial advice and solutions to clients
• Demonstrate an expert level of Early Warning Detection skills. Ability to follow through on risks / issues and track them to closure
• Demonstrate expert level credit skills, capable of structuring all credit deals and guiding staff through the credit deal approval process
• Entrepreneurial mindset and excellent selling skills
• Team player with the ability to collaborate with the local, regional and global teams, as well as requesting support from the appropriate team members as required
• Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external (Venture capital firms, debt advisory, corporate finance, legal, audit, industry associations and other key industry influencers) sources
• English – Fluent
• Nordic Languages – Advantageous
• Relevant bachelor’s degree with preference for Master’s from a university or business school

Nordic Languages