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Register admin

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Brook-St Hiredonline

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Location:
United Kingdom , Newport

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Contract Type:
Not provided

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Salary:

13.90 GBP / Hour

Job Description:

This is an administration role within the Recordals Team to process updates to the Design and Trademark registers in response to requests received from internal and external customers.

Job Responsibility:

  • Examine newly filed Trade mark recordal forms and accompanying legal documentation to ensure they meet legal requirements for filing (using the Trade Marks Act and Rules)
  • Examine newly filed Design recordal forms and accompanying legal documentation to ensure they comply with legal requirements for filing (using the Registered Designs Act and Rules)
  • Accurately update the relevant registers with the information provided on the form or ensure deficiencies/anomalies are brought to the customer's attention via letter/email/telephone
  • Explain verbally and/or in writing how a decision has been reached in a professional and customer friendly manner
  • Investigate and respond to gaps, errors and irregularities in information
  • Answer telephone calls promptly and provide constructive advice to ensure a high standard of customer care
  • Take notes of the content of calls and annotate cases when necessary
  • On a rota basis respond to emails sent to the group Recordals Email Account within 24 hours
  • Once trained, participate in answering calls and emails for our Customer Support Centre and helping other teams as and when required

Requirements:

  • 1+ Years administrative experience
  • Good organisational skills
  • IT literate
  • Attention to detail
What we offer:
  • on site parking
  • gym
  • cafes
  • flexible
  • hybrid working arrangements

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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