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Make a real impact across multiple care services. We're working with an ambitious, forward-thinking care provider that operates a growing portfolio of elderly residential and nursing homes across the UK. The organisation is privately owned and has developed a strong reputation for delivering high standards of care, with a leadership team that actively invests in quality, innovation, and service improvement. With clearly defined business objectives focused on compliance, occupancy, cost control, and care quality, the provider is seeking a dynamic RSM to work closely with Home Managers, helping them to meet and exceed expectations. The organisation is deeply values-driven, with a supportive support office structure and a shared commitment to high-quality care. You’ll be joining a company that believes in empowering local leadership, embedding robust compliance systems, and continuously evolving with the needs of residents and the sector.
Job Responsibility:
Lead on care documentation reviews, audits, quality assurance implementation, and readiness for CQC and local authority inspections
Support new and experienced managers alike to build high-performing teams and create positive, person-centred care environments
Help ensure homes operate at 95%+ occupancy with strong fee structures, controlled payroll costs, and minimal agency use
Provide hands-on support with recruitment, induction, and retention strategies to build stable teams and reduce staff turnover
Assist in investigations, complaints handling, and safeguarding processes in collaboration with Operations and HR
Guide Home Managers in budgeting, rota management, spend reviews, and tender preparation to support strong financial performance
Assist in compiling reports, CQC PIRs, and governance updates while ensuring data-driven decision-making
Requirements:
Proven experience as a Home Manager or Regional Manager within the adult social care sector
Sound knowledge of CQC regulations and inspection frameworks (new framework knowledge desirable)
Hands-on experience supporting underperforming services or leading improvement plans
Excellent communicator and relationship builder
Tenacious, organised, and detail-focused – someone who sees things through
Strong IT literacy and confidence using care systems (PCS, eMAR etc.)