Regional IT Director, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Austin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Regional Director of IT is responsible for managing all technology operations, systems, and IT staff within assigned White Lodging hotels in Austin and San Antonio. This role provides strategic direction, implements technology initiatives, and ensures all systems are maintained in compliance with security and operational guidelines. The ideal candidate excels at simplifying complex technical information, enabling seamless communication with hotel leadership and associates.

Job Responsibility:

Lead IT initiatives, projects, and upgrades across assigned properties
Manage, develop, and support property-level IT teams
Conduct preventative maintenance and oversee system compliance for PMS, POS, PBX, and other critical hotel systems
Provide hands-on support for hardware, software, and connectivity issues, including guest internet and hotel infrastructure
Partner with HR to manage user access and system permissions
Maintain detailed inventory and submit capital plans for aging technology
Communicate technology updates clearly and effectively to GMs, department leaders, and associates
Support hotel compliance by conducting timely audits and security reviews

Requirements:

Bachelor’s degree in a related field
10+ years of experience in hospitality IT, including supervisory responsibilities
CompTIA certifications (A+, Network+, Project+, or Server+)
Proven ability to manage complex projects across multiple locations
Experience with Microsoft Office, Active Directory, and hotel IT environments
Strong organizational, diagnostic, and communication skills
Ability to travel 40-50% of the time within Austin and San Antonio and perform occasional heavy lifting

What we offer:

Day 1 Medical, Dental, and Vision Insurance
Paid Parental Leave
Vacation and Paid Time Off (PTO) with rollover
Tuition Reimbursement
Complimentary wellness tools
Unlimited referral bonuses
401(k) with company match
Leadership development opportunities
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Relocation Assistance Available

Additional Information:

Job Posted:
July 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Regional IT Director