Refuge Manager

• Managing a small team of 3-4 staff (both full-time and part-time)
• Overseeing the work of the IDVA (Independent Domestic Violence Advocate)
• Managing 4 refuge houses offering 18 bed spaces
• Ensuring safe, high-quality support within refuge accommodation
• Leading safeguarding, risk management, and crisis intervention
• Supporting residents to access appropriate services and rebuild independence
• Attending occasional weekend events such as International Women's Day and community activities

• Managerial qualification (essential)
• Senior on-call experience (essential)
• Experience within domestic abuse services (strongly preferred)
• Ability to speak at least one BME language (required)
• Strong cultural awareness and understanding of diverse communities
• Ability to lead, support, and develop staff in a specialist women's refuge environment
• Excellent communication, safeguarding, and crisis-management skills

28 days annual leave + excellent benefits + clinical supervision