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Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a Recruiting Associate to join our Talent Enablement team. This person will play a pivotal role in supporting our team with scheduling, ensuring interviews run smoothly and efficiently, and supporting our Tier 1 recruiting requests, which help unblock our recruiting team and ensure an exceptional experience. The ideal candidate for this role is able to manage schedules, communications, and partnerships with ease. This role is essential in elevating our recruiting, interviewer and candidate experience. You’ll work closely with recruiters, leaders, and executive assistants to make sure all their collective needs are supported.
Job Responsibility:
Act as a primary point of contact for candidates, recruiters and internal partners. Develop strong relationships and champion Figma's culture throughout the interview process
Coordinate a high volume of sophisticated scheduling requests including zoom screens, assessments, presentations, virtual onsite interviews and pre/post-interview meetings with supporting confidential and time-sensitive hiring process
Use Greenhouse, our applicant tracking system, to organize information and reinforce relevant recruiting processes across the team. Use ModernLoop, our interview scheduling tool, to schedule and handle interviews
Partner with Executive Assistants to create harmonious candidate/interviewer experience
Partner with the recruiting team to support all functions including communication, scheduling support, training, troubleshooting and process improvement
Drive process improvements and enhance candidate experience, contributing to the continuous evolution of recruitment strategies and team efficiency
Improve the quality of our ATS by identifying gaps in data integrity, recommending solutions and completing new data hygiene projects
Handle Tier 1 Recruiting Requests in our ticketing system Freshservice: Scope, solve and respond to internal tickets regarding candidate processing, job posts, recruiting tools, offers, etc.
Requirements:
At least 1 year of recruiting coordination experience or equivalent experience
A great teammate mentality - you’re willing to adjust and help where needed
Knowledge of the recruiting process and experience navigating an ATS
A customer service mentality
you optimize for candidate and partner experience and can translate information quickly and clearly to the end user
You’re comfortable making decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure
Nice to have:
Experience with Greenhouse ATS, ModernLoop Scheduling Tool, Google Suite, Slack and Asana
You are naturally curious and ask questions/capture evidence to identify the root cause of an issue