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We are looking for a detail-oriented Receptionist to join our team on a contract basis in Huntsville, Alabama. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. The ideal candidate will have strong organizational skills and a friendly, customer-focused attitude.
Job Responsibility:
Greet visitors and ensure they are directed to the appropriate person or department
Manage incoming calls through the switchboard and provide accurate information or redirect calls as needed
Maintain a clean and organized reception area, creating a welcoming environment
Handle clerical tasks such as filing, photocopying, and typing correspondence
Coordinate courier services and manage mail distribution effectively
Utilize Microsoft 365 tools, including Outlook, Teams, and Word, to support administrative tasks
Assist with scheduling and meeting arrangements when required
Ensure security protocols are followed by monitoring visitor logs and issuing visitor badges
Provide excellent customer service by addressing inquiries and resolving minor issues promptly
Collaborate with team members to support office operations and ensure seamless workflow.
Requirements:
Proven experience in a receptionist or customer service role
Proficiency in Microsoft 365 tools, including Teams, Outlook, and Word
Strong communication skills, both written and verbal
Ability to manage multiple tasks efficiently while maintaining attention to detail
Excellent interpersonal skills and a detail-oriented approach
Familiarity with general office equipment and computer programs
Team-oriented mindset with the ability to work collaboratively
Commitment to providing exceptional customer service.
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