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Receptionist

hc-one.co.uk Logo

HC-One

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Location:
United Kingdom

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

12.27 - 12.77 GBP / Hour
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Job Description:

As a Receptionist you will be the friendly face of the HC-One Care Home, responsible for meeting and greeting all visitors including new enquirers, friends and family members of residents, health & social care professionals and members of the local community. You will be responsible for dealing with all types of enquiries and as the first point of contact for our customers, you will provide advice and support both face to face and over the telephone. When joining HC-One you will support the Home Manager and Administrator in clerical duties, maintaining accurate filing whilst working to deadlines. With responsibility for ensuring daily and weekly tasks are completed in a timely manner, you will be expected to use your initiative and will be happy working independently. This is a part-time role of 20 hours per week. Alternative weekend work will be required.

Job Responsibility:

  • Meet and greet all visitors
  • Deal with all types of enquiries
  • Provide advice and support face to face and over the telephone
  • Support Home Manager and Administrator in clerical duties
  • Maintain accurate filing
  • Work to deadlines
  • Ensure daily and weekly tasks are completed in a timely manner
  • Work independently
  • Work alternative weekends

Requirements:

  • Experience working as a receptionist
  • Experience giving excellent customer service
  • Professional and friendly manner over telephone and face to face
  • Ability to recognise signs of possible abuse, harm, or neglect
  • Ability to seek appropriate advice and report concerns
  • Willingness to attend safeguarding training
What we offer:
  • Paid Enhanced DBS/PVG
  • Free uniform
  • Nutritious meal during shifts of eight hours or more
  • Company pension scheme
  • 28 days annual leave inclusive of bank holidays
  • Group life assurance cover
  • Wagestream - financial wellbeing and flexible access to pay
  • Award-winning learning and development and support to achieve qualifications
  • GP online service
  • Opportunity to learn from experienced colleagues
  • Colleague discounts
  • Employee Assistance Programme
  • Recognition schemes
  • Refer a friend scheme

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Parttime
Work Type:
On-site work
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