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We are looking for an organized and detail-oriented Receptionist to join our team in Houston, Texas. In this Contract to permanent role, you will be the first point of contact for visitors and callers, ensuring seamless communication and providing exceptional customer service. This position is ideal for someone who thrives in a fast-paced environment and enjoys multitasking.
Job Responsibility:
Manage a multi-line phone system, answering and directing inbound calls promptly and professionally
Greet and assist visitors, ensuring a welcoming and efficient front desk experience
Maintain an organized and clean reception area, reflecting the company's professionalism
Handle inquiries from clients and staff, providing accurate information or redirecting as necessary
Coordinate with internal teams to ensure smooth communication and workflow
Manage scheduling and appointments as needed, ensuring timely follow-ups
Process incoming and outgoing mail and packages efficiently
Maintain records and logs of calls, messages, and visitor details
Support administrative tasks to assist other departments when required
Requirements:
Proven experience as a receptionist or in a similar role, preferably in a fast-paced environment
Proficiency in managing multi-line phone systems or switchboards with up to 10 lines
Strong communication and interpersonal skills, ensuring interactions are clear and effective
Ability to multitask and manage competing priorities effectively
Familiarity with basic office equipment and technology, including phones and computers
High level of organization and attention to detail
Customer-focused mindset with a friendly and approachable demeanor
Ability to handle sensitive information with discretion and confidentiality
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