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We are offering an engaging opportunity for a Receptionist in the bustling city of Miami, Florida. The role is primarily within the customer service industry, providing an employment opportunity. As a Receptionist, you will be the first point of contact for our customers, managing a multi-line phone system, and handling various administrative duties.
Job Responsibility:
Managing and answering a multi-line phone system to assist customers with their inquiries
Providing exceptional customer service to meet the needs of our customers
Performing data entry tasks to maintain accurate records
Corresponding via email to address customer queries and issues
Leveraging your interpersonal skills to build strong relationships with customers and team members
Utilizing Microsoft Excel, Outlook, and Word to manage customer records and communication
Organizing files to ensure easy access to customer records
Scheduling appointments to ensure effective time management
Fulfilling receptionist duties to ensure smooth operation of the front office
Requirements:
Proficiency in answering multi-line phone systems is essential
Demonstrated experience in customer service is required
Skilled in data entry tasks
Ability to manage email correspondence effectively
Excellent interpersonal skills are necessary
Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word is needed
Experience in organizing files and maintaining a systematic filing system
Ability to schedule appointments and manage calendars
Previous experience performing receptionist duties is mandatory
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