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The Receptionist plans and coordinates a variety of service functions that are related to front desk operations. This position encompasses all of the duties of the receptionists and works under the direct guidance of the Office and Facilities Manager.
Job Responsibility:
Promptly, accurately, professionally, and courteously receives all telephone calls and visitors reaching Nextcare Offices
Promptly, accurately, professionally and courteously assesses all the received calls/inquiries and directs and/or records and relays messages
Understands and operates telecommunication equipment and console operations as per guidelines
Cordially welcomes visitors and directs them to relevant offices
Maintains knowledge of current regulations and services frequently used by the organization
Prepares and processes outgoing mail to ensure accurate coding, sorting, addressing
Maintains proper record of documents received and delivered
Maintains confidentiality of organization’s fiscal and personnel related information
Performs routine tasks necessary for the presentation of a professional office as observed by the company
As needed, assists with clerical tasks to include typing, filing, proofreading, and maintenance of service logs and data entry
Exhibits genuine concern for colleagues and always conducts oneself appropriately and professionally
Develops and maintains comprehensive knowledge of administration resources
maintains stock of office stationery, and keeps track of supplies
Responsible for applying safety and hygiene precautionary measures and maintain a healthy work environment
Assists in other duties as needed and directed
Requirements:
Bachelor’s Degree
2+ years of experience in a similar role
Physically fit to carry out duties
Legally permitted to work in the country of operations
Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills
Nice to have:
Ability to keep up a pleasing demeanor and professional outlook
Strong communication skill with the ability to read and comprehend simple instructions, short correspondence, memos, as well as draft simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
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