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We are looking for a reliable and detail-oriented Receptionist to join our team on a Contract basis in Grand Rapids, Michigan. The ideal candidate will be the first point of contact for visitors and callers, ensuring a welcoming and organized front desk experience. This position requires excellent communication skills and the ability to handle administrative tasks efficiently.
Job Responsibility:
Greet and assist visitors as they arrive, providing a friendly and detail-oriented first impression
manage incoming phone calls using a multi-line phone system, directing inquiries to the appropriate departments
utilize an intercom system to facilitate communication within the office
perform general receptionist duties, including maintaining an organized and presentable front desk area
provide administrative support as needed, assisting with office tasks and documentation
ensure smooth coordination of parking validation for guests and employees
monitor lobby activity to maintain a secure and welcoming environment
maintain a schedule for breaks and lunch periods to ensure consistent front desk coverage
adapt to additional responsibilities as required by the team
communicate effectively with team members to support office operations.
Requirements:
Proven experience in receptionist or administrative roles, preferably in a well-organized office setting
proficiency in managing multi-line phone systems and handling inbound calls efficiently
strong organizational skills to maintain an orderly front desk and manage administrative tasks
effective communication abilities, both verbal and written, to interact with visitors and staff
familiarity with using intercom systems for internal communication
ability to multitask and prioritize responsibilities in a fast-paced environment
commitment to punctuality and reliability in maintaining consistent front desk coverage
a positive and organized demeanor to create a welcoming atmosphere for all visitors.