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We are seeking a professional and proactive Reception & Administrative Support Assistant to join a busy care home environment in York. This role is pivotal in ensuring smooth front-of-house operations and providing essential administrative support to the wider team when required. You will be handling patient's personal information so you must adhere to GDPR legislation and confidentiality standards in this position!
Job Responsibility:
Answer inbound calls promptly and professionally, transferring to the appropriate team members
Greet visitors and maintain a welcoming reception area
General admin tasks for the care home, including filing, scanning, and document management
Data input and maintenance of CRM systems with accuracy and attention to detail
Provide admin support to the wider team as required
Requirements:
Enhanced DBS (must be current and valid)
Confident telephone manner and excellent communication skills
Ability to thrive in a fast-paced environment with strong attention to detail
IT literate with proficiency in Outlook and Excel
Previous experience in a similar reception or administrative role is desirable
Nice to have:
Previous experience in a similar reception or administrative role is desirable