Receptionist & Administrator

• Warmly greet patients, creating a pleasant atmosphere
• Manage reception and waiting areas, ensuring cleanliness and organisation
• Assist patients with navigating the clinic and addressing their needs
• Handle invoicing and payment collection after appointments
• Support the administrative team with general duties, including filing and correspondence

• Previous experience in a reception or front-of-house role, preferably in a medical environment
• Proficient in MS Office Suite
• experience with practise management software is a plus
• Strong customer service skills with a positive and friendly demeanour
• Empathy and a caring attitude, as you will be interacting with patients who may be anxious
• Discretion and confidentiality when handling sensitive information

Experience with practise management software

• Competitive salary, dependent on experience
• Annual bonus opportunity
• 25 days of holiday plus bank holidays
• Private healthcare (BUPA)
• Pension contribution matching
• Exciting social events and team-building activities