Reception Supervisor Job at Office Angels (Barbican, City of London)

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Reception Supervisor

As the Hotel Reception Supervisor, you will play a pivotal role in creating unfo...

Location

United Kingdom , Luton

Salary:

27759.34 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Prior experience in a supervisory or leadership role in a hotel reception department is preferred
Excellent communication skills in English, both verbal and written
Additional language proficiency is a bonus
A passion for delivering exceptional guest service with a friendly and approachable demeanour
Strong organizational skills and the ability to multitask in a fast-paced environment
Proficient computer skills, including knowledge of hotel management systems
Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7

Job Responsibility

Front Desk Excellence: You'll lead a team of enthusiastic front desk agents, inspiring them to provide outstanding service with a smile
Guest Engagement: As the face of our hotel, you'll engage with guests, anticipate their needs, and go above and beyond to exceed their expectations
Supervision and Training: You'll oversee the daily operations of the reception desk, guiding and mentoring the front desk agents to deliver exceptional service
Problem Solving: With a keen eye for detail and exceptional problem-solving skills, you'll handle guest requests, complaints, and challenging situations with grace and efficiency
Collaboration: You'll collaborate closely with various departments, including housekeeping, concierge, and reservations, to ensure seamless guest experiences

What we offer

meals on shift
free car parking
uniform provided
Competitive salary and opportunities for career growth within Lighthouse Hotel management family
Enhanced benefits for all employees – including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge
Employee / Friend & Family discounts on hotel stays and dining
Vibrant and inclusive work environment with a diverse team
Employee recognition programs to celebrate your achievements

Fulltime

Night Reception Supervisor

Night Reception Supervisor - Four Points by Sheraton, Edinburgh Haymarket. At Cy...

Location

United Kingdom , Edinburgh

Salary:

29000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Available to work between the hours of 11pm and 7am (approx.)
Desire and ability to learn
Strong communication skills
Ability to work alone for periods of time during the night shift due to size of building
Ability to organise self and multi-task
Flexible and adaptable
Attention to detail
Customer focused
Understand the Hotel / Company standards, products and services

Job Responsibility

Ensure the smooth and efficient running of the hotel throughout the night, meeting all guest needs and providing excellent service
Complete the full night audit accurately, including all required financial and statistical reports
Maintain guest and hotel security by carrying out a minimum of two safety and fire checks each night
Support all Front Office operations—including check-in/out, reservations, porter/concierge tasks, and telephone services—to deliver a memorable guest experience
Provide coaching and feedback to team members, ensuring they are well trained and equipped to perform their duties to brand standards
Build positive guest relations, anticipate needs, and communicate important feedback to the Front Office Manager
Proactively assist other departments when required, ensuring smooth overall hotel operations, especially in reception, guest services, and breakfast areas
Maintain strong knowledge of all key systems (e.g., Opera, MARSHA, Marriott Bonvoy)
Ensure all revenue is accurately charged and all required reports are completed
Perform light cleaning duties when required, including removing trays from corridors and public areas

What we offer

Competitive salary and package
Exclusive employee discounted rates at both Marriott and Cycas hotels
Continuous paid training and a range of opportunities for development
Free healthcare plan, paid for by Cycas (with options to upgrade)
Wholesale price discounts on jewellery from Macintyres Edinburgh

Fulltime

Spa Receptionist cum Yoga Trainer

Enter and retrieve information contained in computer databases using a keyboard,...

Location

Vietnam , Can Tho

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Transmit information or documents using a computer, mail, or facsimile machine
Operate standard office equipment other than computers
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail, including date stamping and distributing incoming mail
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc
Compile, copy, sort, and file records of office activities, business transactions, and other activities
Enter and locate work-related information using computers and/or point of sale systems
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation

Fulltime

Spa Receptionist

Enter and retrieve information contained in computer databases using a keyboard,...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Transmit information or documents using a computer, mail, or facsimile machine
Operate standard office equipment other than computers
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail, including date stamping and distributing incoming mail
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Compile, copy, sort, and file records of office activities, business transactions, and other activities
Enter and locate work-related information using computers and/or point of sale systems
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional

Fulltime

Spa Operations Manager

Spa Operations Manager - Fairmont Sonoma Mission Inn & Spa (Hotel). Are you a ha...

Location

United States , Sonoma

Salary:

83000.00 - 87000.00 USD / Year

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous leadership experience in a luxury hospitality environment required, preferably in a spa or wellness setting
Degree or diploma in hospitality, business, or wellness-related field is an asset
Familiarity with systems such as Book4Time, Opera, BirchStreet, and Microsoft Office is an asset
Professional presentation with strong interpersonal and problem-solving skills
Service-oriented personality with a passion for hospitality and wellness
Proven ability to build and maintain strong relationships with guests, colleagues, and stakeholders
Results-driven, flexible, and able to perform under pressure
Ability to lead by example, foster a strong team culture, and set the standard for high performance
Willingness to work weekends, holidays, and variable hours as business needs require

Job Responsibility

Provide hands-on leadership for the day-to-day operations of the Spa, including scheduling, payroll support, opening and closing procedures, and service coordination, to deliver a consistently elevated luxury wellness experience
With a strong front-of-house focus, directly oversee the Reservations Team, Spa Experience Coordinators (Reception), and Spa Supervisors
Foster an engaged, high-performing work environment through ongoing coaching, feedback, recognition, and development
Support onboarding, training, and continued development of spa colleagues
Ensure exceptional guest experiences aligned with brand standards, including seamless guest flow across treatments, thermal amenities, and retail spaces
Actively manage guest feedback and service recovery to drive satisfaction and loyalty
Partner with the Spa leadership team on SOPs, workflow optimization, and operational improvements
Contribute to menu updates, seasonal offerings, and wellness programming
Support revenue, labor, expense, and retail performance goals, including merchandising and inventory control
Maintain operational, cleanliness, and presentation standards across treatment rooms, thermal areas, retail, and back-of-house spaces

What we offer

Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives
Learning programs through our Academies
Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs, eligibility after 1 month of employment
Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

Fulltime

Nail Technician

As a Nail Technician at Four Seasons, you will deliver exceptional nail care tre...

Location

United States of America , Chicago

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

National certification or license as a Nail Technician
A minimum of 2 years of experience as a nail technician in a luxury spa or wellness setting
Proficiency in English, with excellent communication and interpersonal skills
Strong understanding of high-quality spa service experiences and nail care practices
Exceptional organizational skills, attention to detail, and a professional demeanor
High grooming standards and a passion for providing outstanding guest experiences
Punctuality and flexibility to meet guest and business need

Job Responsibility

Provide professional nail treatments, including manicures, pedicures, polish changes, paraffin dips, and specialty nail services
Deliver treatments with skill, proficiency, and a friendly demeanor, ensuring guests are informed and comfortable throughout their experience
Educate guests on proper nail care and recommend suitable retail products to enhance results
Begin treatments promptly at scheduled times and complete services within the designated time frames
Handle guest interactions with professionalism and warmth, accommodating individual needs and preferences
Promote all spa services, products, and programs to enhance the guest experience and encourage repeat visits
Provide personal, gracious, and attentive service to create memorable guest experiences
Maintain a clean, sanitized, and organized work area in compliance with industry hygiene standards
Prepare treatment areas with necessary supplies and ensure proper setup and breakdown for each appointment
Utilize the spa software program to manage appointments and maintain accurate records

What we offer

Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
401(k) Retirement Plan including Employer Matching Program
Inclusive and diverse employee engagement & recognition events all year-round
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals

Fulltime

Administrative Assistant

Robert Half is looking for a highly skilled Administrative Assistant to provide ...

Location

United States , Frankfort, Kentucky

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in administrative assistance and office management
Strong data entry skills with a high degree of accuracy
Excellent communication skills, both written and verbal
Ability to handle sensitive information with confidentiality and discretion
Proficiency in reception duties, including managing inbound calls
Exceptional organizational and time management skills
Ability to work effectively in a team-oriented environment
Flexibility to adapt to changing priorities and workloads

Job Responsibility

Maintain accurate records and ensure timely documentation for the Executive Director and boards
Manage and protect confidential information in accordance with organizational policies
Provide reception coverage, including answering inbound calls and addressing inquiries promptly
Coordinate various projects, ensuring deadlines are met and quality standards upheld
Draft and manage written communications, including reports and correspondence
Interact with members and external stakeholders diplomatically to foster positive relationships
Assist other departments as needed during slower periods or after completing assigned tasks
Cultivate goodwill and teamwork within the organization and with external contacts
Adapt to changes in workload and priorities while maintaining professionalism
Perform additional duties as assigned by the supervisor to support organizational goals

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Spa Receptionist

Four Seasons Hotel Madrid is looking for a Spa Receptionist to join our team. Th...

Location

Spain , Madrid

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous Spa or Hospitality experience required
Flexible schedule and ability to work all shifts, weekends and holidays
Must have legal right to work in Spain
Fluency in English and Spanish
Strong interpersonal skills
Ability to multitask and solve problems
Excellent grooming, positive attitude, warm welcoming smile

Job Responsibility

Proactively welcome guests and deal with all enquiries
Be knowledgeable about treatments, products, services and pricing
Schedule treatments to maximize use of time
Take proactive approach to understanding guest needs and desires
Welcome guests at the Spa
Deal with all mail correspondences
Take reservations for spa treatments
Ability to upsell cosmetic products and retail brands within the Spa
Take guest for tour of spa and explain facilities
Work harmoniously and professionally with co-workers and supervisors

What we offer

Competitive Salary, wages, and comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program)
Complimentary Dry Cleaning for Employee Uniforms
50 natural days of vacation, and the day of the birthday free
Complimentary Private Health insurance
Complimentary Employee Meals

Fulltime

Reception Supervisor

Office Angels

Location:
United Kingdom , Barbican, City of London

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 29, 2026

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