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The aim of the Quality Manager position is to manage and implement KellyDeli’s quality policy across our points of sales to ensure the highest level of quality. The QM will be in charge of overseeing and adjusting the Food Safety management system in line with the countries regulations & standards and is the company’s spokesperson towards the local food safety authorities and retailers. You'll continuously evaluate and analyse the kiosk’s performance, putting forward action plans and ensuring these are carried through with the aim to continuously improve the concept and food safety. The QM will also participate in the development and roll-out of cross-country quality projects and activities.
Job Responsibility:
Create and deliver an action plan to implement the food safety strategy developed by the Quality Department
Field support and training with the local teams, focusing on quality (hygiene, food safety) related issues
Conduct periodic audits of existing points of sale, complete comprehensive evaluation reports and follow-up with appropriate corrective action plan
Address issues relating to non-compliance and customer complaints to improve and maintain our food safety standards
Prepare and lead the periodic internal review meetings to discuss and address any food safety/quality topics
Maintain regulatory survey up to date and take necessary actions to maintain compliance of operations / labelling and purchasing
Represent KellyDeli when dealing with third parties such as official administrators, external auditors, consumer food safety authorities and quality specialists
Conduct regular supplier audits to maintain a high standard of food safety and supply of goods
Contribute to the ongoing development of acceptable standards involving the purchasing of ingredients, detergents, dress code and hygiene equipment
Be the HACCP team representative for your country and be part of the European HACCP team, update the HACCP study and validate shelf life of Raw material and finish products when local developments
Update the QMS documentation when specific developments, brand or regulations require it
Participate in Country or Cross-country projects where necessary
Ensure permanent labelling compliancy with UE or local labelling regulations
Requirements:
Proven experience in a similar position within the food & beverage/hospitality/food production
Bachelor’s/Master’s Degree in food safety/quality management around food or equivalent level of education
Expert level knowledge of HACCP, ISO 22000 and food safety (both EU and national)
Strong background in food, raw fish, production plant, etc.
Fluent in English language (spoken, written and read)
Knowledge in Microsoft Office (excel, word)
Own a driver’s license and are available to travel around the country
Nice to have:
Highly analytical, reliable and efficient with meticulous attention to detail
Great ability to effectively communicate and influence others
Highly motivated and effective problem solver, desire to work in a fast-growing multicultural environment
Know how to work in an autonomous environment with minimum supervision and effectively multi-task within a fast-paced environment