Quality & Learning Manager

• Specializes in performance development and learning delivery of brand and service-related topics to support the hotel’s human capital development strategy
• Plans and executes key learning delivery and leadership development activities
• Facilitates and/or delivers specified on-property training, including core required training and brand training for hourly associates, supervisors and leaders
• Is the subject matter expert on brand and leadership development tools and resources, educating all leaders in their resources and assisting in their development as requested/appropriate
• Monitors compliance of all required training, including training programs for new hires, brand training initiatives, brand related learning audits/checks and working directly with DHR as well as Heads of Departments to drive compliance for all required training
• Verifies programs/processes are effectively implemented to accomplish objectives in alignment with broader business objectives

• 4-year degree from an accredited university in Human Resources, Business Administration, or related major
• Prior work experience in hotel-based Training, Generalist role or Human Resources Manager role
• Brand Trainer Certified (Marriott) or an equivalent in adult learning/platform skills certification (external)
• Multi-lingual experience an added advantage

Multi-lingual experience

Training, development, recognition, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being