Quality Intermediate Analyst, Citi

Citi

Location:
India, Pune

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Quality Intermediate Analyst is a developing professional role responsible for integrating in-depth specialty knowledge, analytical thinking, and data analysis tools to independently solve complex problems while applying industry standards and practices.

Job Responsibility:

Independently leads quality control reviews, applying analytical thinking and knowledge of data analysis tools and quality review methodologies
Typically deals with variable quality issues with potentially broader business impact
Applies professional judgment when interpreting quality review data
Develops non-routine procedural documentation, guidelines, manuals, and reports
Works with Senior Management to address and resolve broader quality issues
Provides guidance to lower level analysts
Applies good understanding of how the team and area integrate with others in accomplishing the goals of the sub function / job family
Deals with most problems independently and has some latitude to solve complex problems
Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices
Moderate but direct impact through quality and timeliness of services provided that effect own team and closely related teams
Applies project management skills
Requires attention to detail when making judgments based on the analysis of factual information
Applies professional judgment when interpreting data and results
May occasionally provide informal guidance or on-the-job-training to new team members
Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements:

Previous experience in area of consumer banking, customer service or data management or control function
5+ years relevant experience
At least 5+ years’ experience in automation test development with following technologies: Selenium with Java-BDD Framework, REST API testing, SQL/Oracle, REST Assured
Should have experience in designing and developing test automation frameworks
Experience in SQL/Oracle
Knowledge in creating and maintaining Quality/Assurance documentation (test strategy & plan, test cases/scripts, defect reports/analysis, etc.)
Experience on JAVA, JUNIT/TESTNG, TeamCity/Jenkins, Postman, Bit Bucket, JIRA etc.
Has an experience working in Agile software development methodology
Good communication skills.

Additional Information:

Job Posted:
June 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Quality Intermediate Analyst